Teamwork Desk + Toggl Integration

Integrate Teamwork Desk to Toggl in one click, or tell Integrately AI how you want each ticket handled. Create time entries, manage projects, update clients, and keep your tracking accurate automatically.

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1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • Toggl
    Time entry started in Toggl
  • Toggl
    Time entry is created in Toggl Instant
  • Toggl
    Time entry is updated in Toggl Instant
  • Toggl
    Task is created in Toggl Instant
  • Toggl
    Project is created in Toggl Instant
  • Toggl
    Client is created in Toggl Instant
  • Toggl
    Tag is created in Toggl Instant
  • Toggl
    Workspace is created in Toggl
Arrow Right
2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Toggl
    Search project by name in Toggl
  • Toggl
    Stop time entry in Toggl
  • Toggl
    Get project by ID in Toggl
  • Toggl
    Create time entry in Toggl
  • Toggl
    Create task in Toggl
  • Toggl
    Create tag in Toggl
  • Toggl
    Update client in Toggl
  • Toggl
    Create client in Toggl
  • Toggl
    Create project in Toggl

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Ready Workflows Ready Workflows for Teamwork Desk + Toggl Integration

Track time for tickets, create projects, manage clients, and keep your billing updated, all in just one click.

Most popular automationmost-popular-automations
Teamwork Desk + Toggl Integration

Create Toggl task from new Teamwork Desk ticket

If you're using Teamwork Desk for customer support and Toggl for time tracking, then this automation is for you.

This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!
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Connect more apps to your Teamwork Desk + Toggl flow

Send support updates to your team, create tasks in project management tools, or log details in spreadsheets. Pick a combination and activate it in one click.

Teamwork Desk
Toggl
+
SlackSlack (8)
+
Jira Software CloudJira Software Cloud (8)
+
ZendeskZendesk (8)
+
AsanaAsana (8)
+
Google DriveGoogle Drive (8)
+
GmailGmail (8)
T
T
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Add every new Teamwork Desk ticket to Toggl as a time entry, and notify your support channel on Slack
New Teamwork Desk tickets appear in Toggl as time entries instantly and your support channel hears about it on Slack, so nobody misses a billable hour.
T
T
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When a Toggl time entry is created, search the ticket in Teamwork Desk and alert your team on Slack
Toggl time entries instantly trigger a ticket search in Teamwork Desk and notify your team on Slack, keeping time logs and support records aligned.
T
T
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When a Teamwork Desk ticket is assigned, create a project in Toggl and notify your team on Slack
Assigned Teamwork Desk tickets automatically generate Toggl projects and notify your support team on Slack, streamlining client handoffs.
T
T
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Create a Toggl task for every new Teamwork Desk ticket note, and confirm it in Slack
Teamwork Desk ticket notes instantly generate Toggl tasks and notify your team on Slack, ensuring internal comments become actionable work.
T
T
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If a customer sends a reply in Teamwork Desk, update the Toggl client and alert your support channel in Slack
Customer replies in Teamwork Desk update your Toggl client records and alert your support channel on Slack when special conditions are met.
T
T
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When a Toggl time entry is updated, add a reply to the Teamwork Desk ticket and post the update in Slack
Updated Toggl time entries automatically add a reply to your Teamwork Desk ticket and post the progress in Slack.
T
T
S
Use ChatGPT to summarise every new customer reply in Teamwork Desk, create a Toggl time entry, and brief your team in Slack
ChatGPT summarises customer replies in Teamwork Desk, logs a Toggl time entry, and posts a concise brief in Slack for your team.
T
T
A
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When a Teamwork Desk ticket is created, create a Toggl project, create a task in Asana, and announce it in Slack
New Teamwork Desk tickets launch Toggl projects and Asana tasks simultaneously while announcing the kickoff in Slack.

Supported triggers and actions for Teamwork Desk and Toggl

Mix and match to build the exact automation you need

Teamwork Desk
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
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Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
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Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
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Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
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Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
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Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
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Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
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Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
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Update customer in Teamwork Desk
Updates a customer's information
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Add reply to a ticket in Teamwork Desk
Sends reply to a ticket
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Remove ticket in Teamwork Desk
Deletes a ticket
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Search customer in Teamwork Desk
Locates and retrieves customer information
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Search Ticket in Teamwork Desk
Searches for a ticket
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Create customer in Teamwork Desk
Adds a new customer to the database
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Create ticket in Teamwork Desk
Generates a new ticket
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Toggl
Toggl Triggers & Actions
Time entry started in Toggl
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Instant
Time entry is created in Toggl
Triggers the automation when a new time entry is created
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Instant
Time entry is updated in Toggl
Triggers the automation when a time entry is updated
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Instant
Task is created in Toggl
Triggers the automation when a new task is created
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Instant
Project is created in Toggl
Triggers the automation when a new project is created
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Instant
Client is created in Toggl
Triggers the automation when a new client is created
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Instant
Tag is created in Toggl
Triggers the automation when a tag is added
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Workspace is created in Toggl
Triggers the automation when a new workspace is created
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Search project by name in Toggl
Searches for a project using its name
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Stop time entry in Toggl
Stops a time entry
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Get project by ID in Toggl
Retrieves project information using the project id
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Create time entry in Toggl
Creates a new time entry without manual input
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Create task in Toggl
Creates a new task
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Create tag in Toggl
Generates a new tag
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Update client in Toggl
Updates client information
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Create client in Toggl
Generates a new client profile
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Create project in Toggl
Creates a new project
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What can you automate with Teamwork Desk + Toggl?

Streamline your support operations by automatically connecting customer tickets and project time tracking.

What you can automate?
⏱️
Track billable support time automatically from every new ticket
Create a Toggl time entry the moment a customer ticket is created in Teamwork Desk. Your billing hours start tracking instantly without manual data entry.
📋
Capture every ticket field and map it directly to Toggl
Map customer names, ticket details, and reply notes directly into your Toggl projects and time logs. Your time records remain complete and searchable.
🔔
Notify your team instantly when support hours are logged
Send immediate alerts to your support channel when time entries are created or updated. Everyone stays informed on active billable work.
🔀
Route high-priority tickets to dedicated Toggl projects automatically
Evaluate submitted ticket tags or priority fields and route urgent customer issues to dedicated Toggl projects while standard queries go to general logs.
🔄
Keep your Toggl time entries synchronised as tickets are updated
Update existing Toggl time entries and projects automatically whenever ticket threads or customer details change in Teamwork Desk.
🔍
Search existing customers and avoid duplicate entries across both apps
Search existing customer and ticket records before creating new Toggl entries. Prevent data clutter and maintain clean client profiles.
🛑
Stop time entries automatically when support tickets are resolved
Stop active Toggl time entries the moment a customer support ticket is marked resolved or closed in Teamwork Desk.
💬
Extend ticket milestones and time logs straight to Slack
Connect Teamwork Desk and Toggl with Slack to broadcast support updates, ticket assignments, and time logs directly to your team channel.
And much more...

Who is Teamwork Desk + Toggl integration for?

Support teams, project managers, and finance administrators eliminate manual data entry between Teamwork Desk and Toggl to keep billing and customer records accurate.

Support Managers
Support Managers
Customer Support Leads
Customer Support Leads
Account Managers
Account Managers
Helpdesk Operators
Helpdesk Operators
Project Planners
Project Planners
Finance Administrators
Finance Administrators
📈
Support Managers
You track resolution times and ticket volumes in Teamwork Desk, but billable hours in Toggl are only updated when someone manually exports logs, so the efficiency reports you're presenting to leadership are always a few days behind — with this integration, every support action links to your tracking data instantly and your metrics stay current.
Customer Support Leads
You oversee urgent customer queries in Teamwork Desk, but time tracking in Toggl happens separately, so you find out about logged-out billable hours long after the shift ends — connecting these apps means every ticket automatically triggers the right time entry so nothing slips past your team.
💼
Account Managers
You report time and task progress to enterprise clients, but support tickets live in Teamwork Desk while billable hours sit in Toggl, leading to manual consolidation before every client call — this integration means support activity flows straight into client projects seamlessly, keeping your reports ready.
🎧
Helpdesk Operators
You handle high volumes of customer replies in Teamwork Desk every day, leaving no time to manually log every associated task or duration in Toggl — automating both apps means time tracking happens in the background while you focus entirely on resolving customer issues.
📋
Project Planners
You depend on support tickets being handed over from Teamwork Desk before allocating billable resources in Toggl, causing bottlenecks when agents forget to log the handoff — with this integration, every ticket assignment instantly kicks off the correct project setup.
💰
Finance Administrators
You audit billable hours and support costs across Teamwork Desk and Toggl, but manual record-keeping leaves persistent gaps between customer tickets and logged time entries — this integration means you get a complete, auditable history of every support query matched to exact project hours.
Our team

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Why choose Integrately to automate Teamwork Desk + Toggl

Build and manage your Teamwork Desk + Toggl automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Teamwork Desk + Toggl with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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3
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Frequently Asked Questions

How do I connect Teamwork Desk to Toggl?
Frequently Asked Questions
You can connect Teamwork Desk to Toggl in one click using ready-made templates or build custom workflows with Integrately AI. It also connects smoothly with Slack, Asana, Zendesk, and 1,500+ other apps.
Can I automatically create Toggl time entries from Teamwork Desk tickets?
Frequently Asked Questions
Can I connect Teamwork Desk, Toggl, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Teamwork Desk and Toggl?
Frequently Asked Questions
How do ticket updates affect Toggl projects?
Frequently Asked Questions
Can I update Teamwork Desk customers when Toggl time entries change?
Frequently Asked Questions
Do I need coding skills to automate Teamwork Desk and Toggl?
Frequently Asked Questions
Is the Teamwork Desk and Toggl integration free?
Frequently Asked Questions
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You Can Also Connect Teamwork Desk or Toggl With 1500+ Other Apps

Teamwork Desk
Popular Teamwork Desk Integrations
Connect Teamwork Desk to CRMs, email tools, and helpdesks to manage customer communications.
Toggl
Popular Toggl Integrations
Sync Toggl with project management, invoicing, and reporting tools to keep track of billable hours.
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