Telnyx + Twilio Integration

Integrate Telnyx to Twilio in one click, or tell Integrately AI how you want each message handled. Receive messages, send SMS notifications, trigger WhatsApp templates, and track call details automatically.

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1.
  • Telnyx
    Message is received in Telnyx Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Telnyx
    Send SMS in Telnyx
  • Telnyx
    Send MMS in Telnyx
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Telnyx + Twilio Integration

Receive incoming messages, trigger SMS notifications, handle WhatsApp templates, and log call details, all in just one click.

Most popular automationsmost-popular-automations
Twilio + Telnyx Integration

Send message from Telnyx for new sms received in Twilio

There are many reasons why you would want to send an message in Telnyx when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Activate
Telnyx + Twilio Integration

Send sms from Twilio for new message received in Telnyx

There are many reasons why you would want to send an sms in Twilio when a text message is received in Telnyx.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.

No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Telnyx + Twilio flow

Send communication data straight to your CRM, update tracking sheets, and notify your support teams instantly. Pick a combination and activate it in one click.

Telnyx
Twilio
+
HubspotHubspot (5)
+
SalesforceSalesforce (5)
+
MailchimpMailchimp (5)
+
SlackSlack (5)
+
Google SheetsGoogle Sheets (5)
+
TypeformTypeform (5)
T
T
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When a message is received in Telnyx, send an SMS in Twilio and create a new contact in HubSpot.
Incoming messages in Telnyx trigger an SMS dispatch in Twilio while automatically creating a new contact in HubSpot.
T
T
H
When a message is received in Telnyx, send an SMS in Twilio and create a task in HubSpot for the sales team.
New messages in Telnyx initiate Twilio SMS notifications and generate a follow-up task in HubSpot automatically.
T
T
H
When a call status is changed in Twilio, send an SMS in Telnyx and update the contact stage in HubSpot.
Twilio call status updates trigger Telnyx text messages and update your HubSpot contact records instantly.
T
T
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If a message is received in Telnyx containing urgent keywords, send a WhatsApp message in Twilio and create a high-priority deal in HubSpot.
Urgent Telnyx messages trigger priority WhatsApp alerts in Twilio and create customized high-priority deals in HubSpot.
T
T
H
Use Claude to analyze whether new Telnyx messages indicate support escalations, send an SMS in Twilio, and create a support ticket in HubSpot.
Claude analyzes inbound Telnyx messages for support intent, triggers Twilio SMS alerts, and logs tickets in HubSpot.

Supported triggers and actions for Telnyx and Twilio

Mix and match to build the exact automation you need

Telnyx
Telnyx Triggers & Actions
Instant
Message is received in Telnyx
Triggers the automation when a new message is received
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Send SMS in Telnyx
Sends a text message to particular recipients
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Send MMS in Telnyx
Sends multimedia messages to designated recipients
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
Try it →

What can you automate with Telnyx + Twilio?

Automate message delivery, streamline SMS workflows, and synchronise communication data across your entire tech stack with instant triggers.

What you can automate?
💬
Send an SMS in Twilio whenever a message is received in Telnyx
Trigger instant text messages in Twilio the moment a new message arrives in Telnyx. Keep your communication pipelines active without manual oversight.
📄
Capture complete message payloads and call details
Extract all available parameters from incoming Telnyx messages and Twilio call records. Store comprehensive interaction details instead of just basic text.
🔔
Notify team members instantly upon message receipt
Alert relevant staff members the second a customer message or call status change occurs. Ensure rapid internal communication and faster response times.
🔀
Route messages based on specific content criteria
Evaluate incoming message text or call statuses to trigger different downstream actions. Direct urgent inquiries to priority workflows automatically.
🔄
Update communication statuses across platforms
Keep your contact records and logs synchronized as call statuses change or messages are delivered. Eliminate conflicting data across systems.
🛡️
Upsert records to prevent duplicate contacts
Check existing databases before creating new entries from incoming messages or calls. Update current records instead of cluttering your system with duplicates.
📞
Manage call completions and recording updates
Trigger automated follow-ups or archiving workflows when a Twilio call finishes or a new recording becomes available. Keep your operational logs fully updated.
📊
Forward communication data to Google Sheets
Send message transcripts, call details, and SMS logs directly into Google Sheets for reporting and analysis. Build a centralized archive of all customer interactions.
And much more...

Who is Telnyx + Twilio integration for?

Performance marketers, support leads, and operations teams rely on this integration to eliminate manual data entry and streamline multi-channel communications across platforms.

Analytics and reporting leads
Analytics and reporting leads
Customer support managers
Customer support managers
Client account managers
Client account managers
Sales operations teams
Sales operations teams
Logistics coordinators
Logistics coordinators
Quality assurance specialists
Quality assurance specialists
📈
Analytics and reporting leads
You review campaign metrics and communication logs every week, but your dashboard only updates when someone manually exports records, so the metrics you rely on are always hours out of date — with this integration, every incoming message updates your records instantly and your reports stay current.
⚡
Customer support managers
Your team handles high-priority client issues daily, but response delays happen when communication alerts sit unread in separate inboxes, so critical tickets get buried — automating both apps means every incoming message triggers instant notifications and your team acts immediately.
📈
Client account managers
You share regular communication updates with stakeholders, but gathering call logs and message histories by hand takes hours every week, so progress reports are always delayed — connecting these apps means every interaction is logged automatically and client reporting takes minutes.
📞
Sales operations teams
Your team processes thousands of customer interactions daily, but handling every outbound text and call status update manually creates severe bottlenecks, so leads slip through the cracks — automating both apps means every message and call flows directly into your systems without manual strain.
📦
Logistics coordinators
You coordinate delivery updates and client follow-ups, but you waste time waiting for upstream team members to manually forward message logs, so dispatch schedules fall behind — with this integration, every communication update triggers your workflow steps instantly and your team stays aligned.
📋
Quality assurance specialists
You audit customer communications for compliance, but manual record-keeping leaves missing message logs and incomplete call histories, so your audit trails always have gaps — automating both apps means every communication event is recorded reliably and your audit history remains complete.
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Why choose Integrately to automate Telnyx + Twilio

Build and manage your Telnyx + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Telnyx + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Telnyx to Twilio?
Frequently Asked Questions
You can connect Telnyx to Twilio in 1 click using ready templates on Integrately. It takes seconds to link your accounts alongside Hubspot, Salesforce, Mailchimp, Slack, Google Sheets, and Typeform. You can also use Integrately AI to build custom workflows.
Can I automatically send SMS notifications in Twilio when messages arrive in Telnyx?
Frequently Asked Questions
Can I connect Telnyx, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Telnyx and Twilio?
Frequently Asked Questions
How does Telnyx handle message events in this integration?
Frequently Asked Questions
How does Twilio manage call status changes during automation?
Frequently Asked Questions
Do I need coding skills to automate Telnyx and Twilio?
Frequently Asked Questions
Is the Telnyx and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect Telnyx or Twilio With 1500+ Other Apps

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