Toky + Twilio Integration

Integrate Toky to Twilio in one click, or tell Integrately AI how you want each text message handled. Send follow-up SMS messages, notify your team, update customer records, and log details automatically.

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1.
  • Toky
    Text message is received in Toky Instant
  • Toky
    Call is received in Toky Instant
  • Toky
    Voice mail is received in Toky Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Toky
    Send text message in Toky
  • Toky
    Create contact in Toky
  • Toky
    Search Contact in Toky
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Toky + Twilio Integration

Handle incoming texts, trigger automated responses, route calls, and log communications, all in just one click.

Most popular automationsmost-popular-automations
Twilio + Toky Integration

Send message from Toky for new sms received in Twilio

There are many reasons why you would want to send an message in Toky when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Activate
Toky + Twilio Integration

Send sms from Twilio for new message received in Toky

There are many reasons why you would want to send an sms in Twilio when a text message is received in Toky.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.

No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Toky + Twilio flow

Sync your telecom interactions with CRMs, scheduling tools, and team channels for complete visibility. Pick a combination and activate it in one click.

Toky
Twilio
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SalesforceSalesforce (8)
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HubspotHubspot (8)
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CalendlyCalendly (8)
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GmailGmail (8)
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Google SheetsGoogle Sheets (8)
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SlackSlack (8)
T
S
T
Create a Salesforce contact from every text message received in Toky, and send a confirmation SMS in Twilio.
New Toky text messages become Salesforce contacts instantly while Twilio sends a confirmation SMS, removing manual entry completely.
T
T
S
Send an SMS in Twilio for every call received in Toky, and create a lead in Salesforce.
Incoming Toky calls trigger an instant Twilio SMS and log a new lead in Salesforce without delays.
T
S
T
When call status is changed in Twilio, update the Salesforce record and send a text message in Toky.
Call status updates in Twilio automatically refresh your Salesforce records and dispatch a text message via Toky.
T
S
T
Create a Salesforce task for every voicemail received in Toky, and send a WhatsApp message in Twilio.
Voicemails received in Toky generate a Salesforce follow-up task and dispatch a WhatsApp message via Twilio.
T
S
T
If a text message received in Toky contains an urgent request, create a Salesforce case and send an SMS in Twilio.
Urgent Toky text messages automatically generate a Salesforce case and dispatch an immediate SMS via Twilio.
T
S
T
When a call is finished in Twilio, update the Salesforce record with the call details and send a text message in Toky.
Completed Twilio calls update your Salesforce records and trigger a follow-up text message in Toky.
T
S
T
Use Claude to analyse every text message received in Toky, create a Salesforce contact, and send an SMS in Twilio.
Claude evaluates incoming Toky messages, creates a Salesforce contact, and triggers a tailored Twilio SMS.
T
S
T
A
When a text message is received in Toky, create a Salesforce contact, send a WhatsApp message in Twilio, and create a task in Asana.
New Toky texts update Salesforce, trigger a Twilio WhatsApp message, and create an operational task in Asana.

Supported triggers and actions for Toky and Twilio

Mix and match to build the exact automation you need

Toky
Toky Triggers & Actions
Instant
Text message is received in Toky
Triggers the automation when a new text message is received
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Instant
Call is received in Toky
Triggers the automation when a call is received
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Instant
Voice mail is received in Toky
Triggers the automation when a new voice mail is received
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Send text message in Toky
Sends a reply
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Create contact in Toky
Adds a new contact to the database
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Search Contact in Toky
Finds and retrieves contact information
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Toky + Twilio?

Streamline your telecom workflows, synchronize customer data across platforms, and eliminate manual busywork.

What you can automate?
📞
Sync inbound calls and text messages instantly
Capture every text message received in Toky and automatically trigger SMS notifications or contact creation in your connected apps.
📝
Capture every submitted field accurately
Map all available contact details and message payloads into your CRM or spreadsheets instead of just basic names and numbers.
🔔
Alert the right team member immediately
Send instant notifications via Slack, SMS, or email the moment a new call or voicemail arrives in your telecom system.
🔀
Route workflows based on submitted content
Trigger different actions depending on specific keywords or urgency levels found in customer text messages.
🔄
Keep your CRM and sheets up to date
Automatically update contact notes, deal stages, and tracking rows whenever call statuses change in your communication stack.
🔍
Add or update records without duplicates
Search existing contacts before creating new entries to maintain clean, deduplicated databases across your tools.
⚙️
Handle later call status changes smoothly
Trigger follow-up tasks and update logs automatically when a call is finished or when recording transcriptions become available.
🔗
Extend flows to popular productivity apps
Connect your core telecom pair with tools like Google Sheets, Slack, and Salesforce to build comprehensive multi-step pipelines.
And much more...

Who is Toky + Twilio integration for?

Customer support teams and telecom managers who need to connect call center interactions with cloud communications and business systems without manual data entry.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
Operations directors
Operations directors
Sales representatives
Sales representatives
Compliance officers
Compliance officers
📈
Performance marketers
You're running call campaigns across multiple channels but your tracking sheet only updates when someone manually exports leads, so the row counts you're optimising against are always a few hours behind — with this integration, every new lead lands in the sheet instantly and your data stays current.
⚡
Customer support leads
You need to respond to inbound calls and text messages immediately, but scattered notification channels mean urgent queries sit unanswered for hours — automating both apps means every interaction triggers instant SMS alerts and support tasks right when they arrive.
🤝
Agency account managers
You answer to clients who expect real-time updates on call volume and customer communications, but manual reporting delays your progress updates — connecting these apps means every inbound message and call status change updates your client dashboards automatically.
📊
Operations directors
The volume of telecom traffic is too high for your team to keep up with by hand, leading to missed follow-ups and lost customer data — automating both apps means every call and text is logged, categorized, and routed without manual intervention.
💼
Sales representatives
You depend on upstream leads from phone calls and texts to hit your quota, but delayed handoffs leave prospects waiting — with this integration, every caller detail flows straight into your CRM so you can initiate follow-ups instantly.
📋
Compliance officers
You need a reliable, gap-free history of every telecom interaction for auditing purposes, but manual logs keep missing critical records — connecting these apps means every call detail and message is recorded accurately in your database.
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Why choose Integrately to automate Toky + Twilio

Build and manage your Toky + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Toky + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Toky to Twilio?
Frequently Asked Questions
You can connect Toky to Twilio in 1-click using ready templates on Integrately, or ask Integrately AI to build your custom workflow. It works seamlessly with apps like Salesforce, HubSpot, and Google Sheets.
Can I automatically send a Twilio SMS when a text message is received in Toky?
Frequently Asked Questions
Can I connect Toky, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Toky and Twilio?
Frequently Asked Questions
How does Toky handle incoming call and text message data in automations?
Frequently Asked Questions
Can Twilio call status changes trigger updates in other business tools?
Frequently Asked Questions
Do I need coding skills to automate Toky and Twilio?
Frequently Asked Questions
Is the Toky and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect Toky or Twilio With 1500+ Other Apps

Toky
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Connect Toky to CRMs, helpdesk software, and messaging platforms to manage and follow up on your telecom leads.
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Twilio
Popular Twilio Integrations
Sync Twilio with accounting, project management, and reporting tools to keep communication data working across your stack.
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