Trello + Zammad Integration

Integrate Trello to Zammad in one click, or tell Integrately AI how you want each ticket handled. Create support tickets, update customer details, search for records, and trigger follow-up emails automatically.

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1.
  • Trello
    Card is created in Trello
  • Trello
    Card is moved to list in Trello Instant
  • Trello
    Card is updated in Trello Instant
  • Trello
    Comment is added to a card in Trello
  • Trello
    Card is archived in Trello
  • Trello
    Label is added to card in Trello Instant
  • Trello
    Notification is created in Trello
  • Trello
    Checklist is created in Trello
  • Trello
    Activity is created in Trello Instant
  • Trello
    Member is added to card in Trello
  • Trello
    Board is added in Trello
  • Trello
    Label is created in Trello
  • Trello
    Attachments is added to card in Trello
  • Trello
    List is created in Trello
Arrow Right
2.
  • Trello
    Get label by ID in Trello
  • Trello
    Find card in Trello
  • Trello
    Get organization by ID in Trello
  • Trello
    Get member by ID in Trello
  • Trello
    Get list by ID in Trello
  • Trello
    Get checklist item by id in Trello
  • Trello
    Find checklist item in Trello
  • Trello
    Get board by ID in Trello
  • Trello
    Create card in Trello
  • Trello
    Update card in Trello
  • Trello
    Move card to list in Trello
  • Trello
    Add member to card in Trello
  • Trello
    Archive card in Trello
  • Trello
    Get attachments of card in Trello
  • Trello
    Get card by ID in Trello
  • Trello
    Create board in Trello
  • Trello
    Search board in Trello
  • Trello
    Copy board in Trello
  • Trello
    Close board in Trello
  • Trello
    Create checklist Item in Trello
  • Trello
    Add attachment to card in Trello
  • Trello
    Complete checklist Item in card in Trello
  • Trello
    Search list on board in Trello
  • Trello
    Create custom field in Trello
  • Trello
    Assign member to board in Trello
  • Trello
    Search member in Trello
  • Trello
    Add checklist to card in Trello
  • Trello
    Find checklist in Trello
  • Trello
    Delete checklist in card in Trello
  • Trello
    Create list in Trello
  • Trello
    Create comment in Trello
  • Trello
    Add label to card in Trello
  • Trello
    Add existing label to card in Trello
  • Trello
    Remove label in Trello
  • Trello
    Add label to board in Trello
  • Trello
    Find label on board in Trello
  • Zammad
    Create ticket in Zammad
  • Zammad
    Update ticket in Zammad
  • Zammad
    Search ticket in Zammad
  • Zammad
    Delete ticket in Zammad
  • Zammad
    Create user in Zammad
  • Zammad
    Search user in Zammad
  • Zammad
    Create organization in Zammad
  • Zammad
    Delete organization in Zammad
  • Zammad
    Search organisation in Zammad
  • Zammad
    Send email in Zammad

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Ready WorkflowsReady Workflows   for Trello + Zammad Integration

Create support tickets, update contact details, search customer records, and trigger follow-up emails, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your Trello + Zammad flow

Teams often need to notify stakeholders, track issues, and document solutions after support tickets are created. Pick a combination and activate it in one click.

Trello
Zammad
+
SlackSlack (8)
+
Jira Software CloudJira Software Cloud (8)
+
ConfluenceConfluence (8)
+
GitHubGitHub (8)
+
Google DriveGoogle Drive (8)
+
Google CalendarGoogle Calendar (8)
T
Z
S
Create a Zammad ticket for every new Trello card, and notify your support team on Slack
New Trello cards instantly create Zammad tickets and notify your support team on Slack, eliminating manual copy-pasting between platforms.
T
Z
S
Update your Zammad ticket when a Trello card changes, and post the update in Slack
When Trello cards are updated, Zammad tickets reflect the changes immediately and Slack posts a notification for your team.
T
Z
S
When a Trello card moves to a new list, update the Zammad ticket and notify your team in Slack
Moving Trello cards between lists updates Zammad tickets instantly and notifies your team in Slack.
T
Z
S
Create a Zammad user when a new Trello card arrives, and confirm it in Slack
New Trello cards automatically generate Zammad user profiles and trigger confirmation alerts in Slack.
T
Z
S
If a Trello card update matches a priority ticket, search it in Zammad and alert your manager in Slack
Card updates trigger Zammad ticket searches and alert managers on Slack when urgent items require attention.
T
Z
S
When a Trello card is archived, close the Zammad ticket and announce it in Slack
Archiving Trello cards closes linked Zammad tickets automatically and announces the resolution in Slack.
T
Z
S
Use Claude to summarize every new Trello card, create a Zammad ticket with the summary, and post the brief in Slack
Claude summarizes new Trello cards before creating Zammad tickets and sharing team briefings in Slack.
T
Z
S
Create a Zammad ticket for every new Trello card, save the details in Google Drive, and announce it in Slack
New Trello cards create Zammad tickets, archive documentation in Google Drive, and notify your team on Slack.

Supported triggers and actions for Trello and Zammad

Mix and match to build the exact automation you need

Trello
Trello Triggers & Actions
Card is created in Trello
Triggers the automation when a card is archived
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Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
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Instant
Card is updated in Trello
Triggers the automation when a card is updated
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Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
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Card is archived in Trello
Triggers the automation when a card is archived
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Instant
Label is added to card in Trello
Triggers the automation when any card is labelled
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Notification is created in Trello
Triggers the automation when a notification is created
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Checklist is created in Trello
Triggers the automation when a new checklist is created
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Instant
Activity is created in Trello
Triggers the automation when a new activity is created
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Member is added to card in Trello
Triggers the automation when a member is assigned to a card
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Board is added in Trello
Triggers the automation when a new board is added
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Label is created in Trello
Triggers the automation when a new label is created
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Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
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List is created in Trello
Triggers the automation when a new list is created
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Get label by ID in Trello
Retrieve label by ID
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Find card in Trello
Locates a card within the application
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Get organization by ID in Trello
Retrieve organization by ID
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Get member by ID in Trello
Retrieve member by ID
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Get list by ID in Trello
Retrieve list by ID
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Get checklist item by id in Trello
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Find checklist item in Trello
Searches and locates a item in the checklist
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Get board by ID in Trello
Retrieve board by ID
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Create card in Trello
Generates a new card for a task
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Update card in Trello
Updates the information on the selected card
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Move card to list in Trello
Relocates a particular card to a list
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Add member to card in Trello
Assigns a team member to a task card
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Archive card in Trello
Move card to an archive section for future reference
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Get attachments of card in Trello
Retrieves attachments associated with a card
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Get card by ID in Trello
Retrieves a card using its id
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Create board in Trello
Generates a new board
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Search board in Trello
Searches for a board
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Copy board in Trello
Duplicate the entire content of the current board
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Close board in Trello
Close an existing board
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Create checklist Item in Trello
Generates a checklist item in a particular checklist
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Add attachment to card in Trello
Adds an attachment to a card in the particular project or board
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Complete checklist Item in card in Trello
Mark a checklist item as complete in a card
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Search list on board in Trello
Searches for a list in a board
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Create custom field in Trello
Creates a new marketing campaign
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Assign member to board in Trello
Adds a member to a designated board
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Search member in Trello
Searches for a member with
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Add checklist to card in Trello
Adds a checklist with tasks to a card
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Find checklist in Trello
Locate and access a predefined checklist with
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Delete checklist in card in Trello
Removes the entire checklist from the particular card
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Create list in Trello
Generates a new list
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Create comment in Trello
Generates a new comment
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Add label to card in Trello
Adds a label to a card in the particular list
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Add existing label to card in Trello
Adds an existing label to a card
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Remove label in Trello
Removes a label
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Add label to board in Trello
Creates a label on a board
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Find label on board in Trello
Locate and extract label information from a board
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Zammad
Zammad Triggers & Actions
No trigger is available
Create ticket in Zammad
Generates a new ticket
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Update ticket in Zammad
Updates ticket information
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Search ticket in Zammad
Searches for a ticket
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Delete ticket in Zammad
Removes a ticket from the system
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Create user in Zammad
Generates a new user account
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Search user in Zammad
Searches for a user
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Create organization in Zammad
Generates a new invoice
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Delete organization in Zammad
Removes an organization from the system
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Search organisation in Zammad
Finds and retrieves information about a organization
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Send email in Zammad
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What can you automate with Trello + Zammad?

Streamline your helpdesk operations by connecting every project update to your customer service workflows.

What you can automate?
🎫
Create Zammad tickets from Trello cards automatically
Turn every new Trello card into a fully detailed Zammad support ticket the moment it is created. Eliminate manual data entry and ensure every project request reaches your helpdesk.
📝
Capture every custom field and description detail
Map all available Trello card descriptions, checklists, and attachments into your Zammad tickets. Your support agents receive complete context without switching platforms.
🔔
Alert your support team as soon as tasks arrive
Trigger instant notifications when new tickets are created from Trello cards. Keep your support agents informed and ready to resolve customer requests quickly.
🔀
Route tickets based on Trello card labels
Send urgent tasks to priority Zammad queues while routing standard requests to general support. Branch your workflows using submitted card labels and metadata.
🔄
Keep helpdesk records updated when boards change
Sync updates across Trello cards and Zammad tickets in real time. When project details change on your board, your support tickets reflect the new information immediately.
🔍
Search and update existing customer records
Prevent duplicate entries by searching for existing Zammad users and tickets before updating records with new Trello activity.
Close tickets when Trello cards are archived
Automatically resolve or close Zammad support tickets when corresponding Trello cards reach completion and are archived. Keep your helpdesk metrics accurate.
💬
Extend your workflow with team communication apps
Connect Slack to your Trello and Zammad automation pipeline to announce new tickets, share status updates, and keep cross-functional teams coordinated.
And much more...

Who is Trello + Zammad integration for?

Support managers, customer success leads, and project coordinators benefit from streamlined workflows that eliminate manual data entry between Trello and Zammad.

Operations Managers
Operations Managers
Customer Support Leads
Customer Support Leads
Client Success Managers
Client Success Managers
Helpdesk Supervisors
Helpdesk Supervisors
Project Coordinators
Project Coordinators
Support Operations Leads
Support Operations Leads
📈
Operations Managers
You're tracking project deliverables in Trello but your reporting metrics only update when someone manually exports ticket data, so the operational dashboards you rely on are always hours behind — with this integration, every new card creates a ticket instantly and your data stays current.
Customer Support Leads
You need to act fast when high-priority client requests arrive, but you find out too late because project updates get buried in team boards — connecting these apps means every new task generates a support ticket instantly and your team responds without delay.
🤝
Client Success Managers
You answer to external stakeholders who want to see daily project progress, but compiling status reports requires checking multiple separate systems — automating both apps means ticket statuses sync with your boards automatically and clients see up-to-date milestones.
📊
Helpdesk Supervisors
The volume of incoming support requests is too high for anyone to keep up by hand, leading to missed tickets and inconsistent customer follow-ups — this integration means every Trello board change updates your Zammad queue automatically and nothing gets left behind.
🔄
Project Coordinators
You own the next step in customer delivery and depend on upstream teams to hand over task details before you can begin work — with this integration, every new card creates a Zammad record immediately and your workflow starts the moment details arrive.
🗂️
Support Operations Leads
You need a reliable history of customer interactions for auditing, but keep finding gaps where project tasks were never logged in the helpdesk — integrating these apps means every project action creates a verified support ticket and your archives remain complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Trello + Zammad

Build and manage your Trello + Zammad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Trello + Zammad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Trello to Zammad?
Frequently Asked Questions
You can connect Trello to Zammad in just 1 click using ready-made templates on Integrately. Choose your trigger and action, authenticate your accounts, and activate the workflow. You can also use Integrately AI to build custom multi-step automations connecting Trello, Zammad, and apps like Slack, Google Drive, or Google Calendar.
Can I automatically create Zammad tickets when a new Trello card is created?
Frequently Asked Questions
Can I connect Trello, Zammad, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Trello and Zammad?
Frequently Asked Questions
Can I update existing Zammad tickets when Trello card details change?
Frequently Asked Questions
How do I sync customer user profiles between Trello and Zammad?
Frequently Asked Questions
Do I need coding skills to automate Trello and Zammad?
Frequently Asked Questions
Is the Trello and Zammad integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Trello or Zammad With 1500+ Other Apps

Trello
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Zammad
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Sync Zammad with helpdesk, CRM, and communication platforms to manage customer relationships from start to finish.
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