Create Trello card for new Zendesk ticket
Zendesk + Trello Integration
Trello + Zendesk Integration
Integrate Trello to Zendesk in one click, or tell Integrately AI how you want each ticket handled. Create a card for every new support request, sync updates across platforms, alert your team, and track resolution progress automatically.
Free forever.Use premium features free for 14 days.1.
Card is created in Trello- Card is moved to list in Trello Instant
- Card is updated in Trello Instant
- Comment is added to a card in Trello
- Card is archived in Trello
- Label is added to card in Trello Instant
- Notification is created in Trello
- Checklist is created in Trello
- Activity is created in Trello Instant
- Member is added to card in Trello
- Board is added in Trello
- Label is created in Trello
- Attachments is added to card in Trello
- List is created in Trello
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Find card in Trello
- Get checklist item by id in Trello
- Find checklist item in Trello
- Get board by ID in Trello
- Get list by ID in Trello
- Get member by ID in Trello
- Get organization by ID in Trello
- Get label by ID in Trello
- Create card in Trello
- Update card in Trello
- Move card to list in Trello
- Add member to card in Trello
- Archive card in Trello
- Get attachments of card in Trello
- Get card by ID in Trello
- Create board in Trello
- Search board in Trello
- Copy board in Trello
- Close board in Trello
- Create checklist Item in Trello
- Add attachment to card in Trello
- Complete checklist Item in card in Trello
- Search list on board in Trello
- Create custom field in Trello
- Assign member to board in Trello
- Search member in Trello
- Add checklist to card in Trello
- Find checklist in Trello
- Delete checklist in card in Trello
- Create list in Trello
- Create comment in Trello
- Add label to card in Trello
- Add existing label to card in Trello
- Remove label in Trello
- Add label to board in Trello
- Find label on board in Trello
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for Trello + Zendesk Integration
Capture tickets, organise project boards, keep status updated, alert your team, and send follow-ups, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Trello + Zendesk flow
Sync customer support tasks with your favorite messaging, documentation, and CRM tools the moment action is taken. Pick a combination and activate it in one click.
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Slack (8)
Slack (8) +
Jira Software Cloud (8)
Jira Software Cloud (8) +
Confluence (8)
Confluence (8) +
Google Drive (8)
Google Drive (8) +
Gmail (8)
Gmail (8) +
Salesforce (8)
Salesforce (8) Z
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Create a Trello card from every new Zendesk ticket, and notify your support team instantly on Slack
New Zendesk tickets automatically generate a Trello card and post an alert in Slack so your team never misses an inbound request.
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When a Zendesk ticket is updated, move the matching Trello card to the review list and post the update in Slack
Updated Zendesk tickets instantly shift the corresponding Trello card across your workflow columns and alert your team on Slack.
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Create a Zendesk ticket for every Trello checklist item created, and confirm it in Slack
New Trello checklist items generate corresponding Zendesk tickets instantly, keeping support queues aligned with project tasks.
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If a new Zendesk ticket is high priority, create a priority Trello card and alert the management channel in Slack
Urgent Zendesk tickets trigger high-priority Trello cards and alert management in Slack so high-impact issues receive immediate attention.
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When a Zendesk ticket is solved, archive the Trello card and post the closure to your support channel in Slack
Solved Zendesk tickets automatically archive the paired Trello card and announce completion on Slack.
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When a Zendesk ticket is updated with customer notes, update the Trello card description and post the change in Slack
Fresh customer notes on Zendesk tickets instantly update matching Trello card descriptions and notify your team on Slack.
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Use ChatGPT to summarise every new Zendesk ticket, save the summary in a Trello card, and post the brief in Slack
ChatGPT summarises incoming Zendesk tickets into concise Trello cards and posts quick briefings in Slack.
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Turn every solved Zendesk ticket into a Trello archive action, create a follow-up task in Jira Software Cloud, and announce it in Slack
Solved Zendesk tickets archive Trello cards, log engineering tasks in Jira Software Cloud, and announce completion in Slack.
Supported triggers and actions for Trello and Zendesk
Mix and match to build the exact automation you need
Trello Triggers & Actions
Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
Try it → Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
Try it → Instant
Activity is created in Trello
Triggers the automation when a new activity is created
Try it → Member is added to card in Trello
Triggers the automation when a member is assigned to a card
Try it → Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
Try it → Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Trello + Zendesk?
Connect Trello and Zendesk to synchronize support tickets, automate project boards, and keep your entire team aligned without manual busywork.
🎯
Sync new Zendesk tickets to Trello cards instantly
Create a Trello card automatically the moment a new Zendesk ticket is submitted. Your project board stays synchronized with inbound support requests without manual data entry.
📋
Capture every submitted ticket field and detail
Map customer descriptions, attachments, and priority tags from Zendesk into structured Trello card fields. Your team gets complete context on every task.
🔔
Notify the right person the moment tickets arrive
Alert your team members instantly when new support cards are generated on your board. Ensure fast responses to critical customer inquiries.
🔀
Route tasks based on submitted ticket criteria
Trigger different board actions depending on ticket priority, category, or customer tier. Send urgent requests to priority lists automatically.
🔄
Keep destinations updated as support statuses change
Move Trello cards across lists automatically when Zendesk tickets are updated or progressed. Maintain accurate workflow visibility across teams.
🔍
Match existing records instead of creating duplicates
Search and update existing Trello cards when Zendesk tickets change rather than cluttering your board with duplicate entries.
✅
Handle later resolution and closure events
Archive Trello cards automatically when Zendesk tickets are marked solved. Keep project boards clean and aligned with actual support outcomes.
🌐
Extend workflows to Slack or CRM tools
Connect your Trello and Zendesk flow to Slack, Salesforce, or Google Drive for multi-step automations that span your entire tech stack.
And much more...
Who is Trello + Zendesk integration for?
Operations, support, and project management teams rely on this integration to eliminate manual data entry, streamline issue tracking, and keep customer workflows synchronized.
Operations directors
Customer support managers
Project managers
Support operations leads
Engineering team leads
Compliance officers
📈
Operations directors
You're overseeing support metrics across multiple project boards but your tracking tasks only update when someone manually transcribes records, so the resolution counts you're reporting against are always a few hours behind — with this integration, every new ticket populates your board instantly and your data stays current.
⚡
Customer support managers
You need to act fast on incoming customer issues, but critical support requests get buried in unassigned lists before your project team finds out about them — with this integration, every urgent ticket creates an assigned card immediately and your team responds without delay.
📊
Project managers
You answer to clients and stakeholders who want to see live progress on their support inquiries, but copying ticket updates manually into Trello leaves gaps in your timelines — automating both apps means every status change reflects instantly and your reporting remains flawlessly accurate.
🔄
Support operations leads
The ticket volume is too high for anyone to keep up by hand, resulting in missed handoffs between your customer service queue and execution boards — connecting these apps means every inbound request flows smoothly into your workflow without manual copy-pasting.
🛠️
Engineering team leads
You own the next step and depend on someone upstream to hand over bug reports, but manual handoffs cause frustrating delays and lost context — this integration means every support ticket creates a structured project card the moment it arrives so development starts right away.
🗂️
Compliance officers
You need a reliable history of every customer issue and keep finding gaps in audit logs caused by manual data entry errors — automating both apps means every ticket and card transition is recorded precisely and your historical archives remain complete.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Trello + Zendesk
Build and manage your Trello + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Trello + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect Trello to Zendesk?
You can connect Trello to Zendesk in 1 click using ready workflows on Integrately, or use Integrately AI to build custom automations with apps like Slack, Jira Software Cloud, and Google Drive.
Can I automatically create a Trello card when a new Zendesk ticket is created?
Can I connect Trello, Zendesk, and Slack?
What is a good Zapier alternative for Trello and Zendesk?
How does Trello handle card updates from Zendesk tickets?
How are solved Zendesk tickets synced with Trello cards?
Do I need coding skills to automate Trello and Zendesk?
Is the Trello and Zendesk integration free?
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