Create Trengo ticket for new Wix contact
Wix + Trengo Integration
Wix + Trengo Integration
Integrate Trengo to Wix in one click, or tell Integrately AI how you want each submission handled. Create tickets, update contacts, notify your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Session has started in Wix Instant- Invoice is paid in Wix Instant
- Online program is completed in Wix Instant
- Member has been invited to join a program in Wix Instant
- Member has joined online program in Wix Instant
- Member has paid for online program in Wix Instant
- Member's join request has been approved in Wix Instant
- Member's join request has been declined in Wix Instant
- Offline payment has been declined in Wix Instant
- Participant has completed a step in Wix Instant
- Participant has left the online program in Wix Instant
- Participant has been manually added to a program in Wix Instant
- Program end date has passed in Wix Instant
- Session has ended in Wix Instant
- Session has been booked in Wix Instant
- Client has checked in in Wix Instant
- Booking has been cancelled in Wix Instant
- Reminder has been sent to complete scheduled steps in Wix Instant
- Payment has failed in Wix Instant
- Program has ended without all steps completed in Wix Instant
- Contact is created in Wix
- Contact is updated in Wix
- Form is submitted in Wix Instant
- Order is created in Wix
- Order is paid in Wix
- Order is fulfilled in Wix
- Order is refunded in Wix
- Order is cancelled in Wix
New inbound message is added in Trengo Instant- New outbound message is added in Trengo Instant
- New internal note is added in Trengo Instant
- Phone call is missed in Trengo Instant
- Phone call is ended in Trengo Instant
- Phone call is started in Trengo Instant
- Ticket is assigned in Trengo Instant
- Ticket is closed in Trengo Instant
- Ticket is reopened in Trengo Instant
- Ticket marked as spam in Trengo Instant
- Ticket unmarked as spam in Trengo Instant
- Ticket label is added in Trengo Instant
2.
- Search product in Wix
- Search contact by email in Wix
- Create contact in Wix
- Get collection by id in Wix
- Update contact in Wix
- Update subscription status in Wix
- Create product in Wix
- Create collection in Wix
- Update collection in Wix
- Search collection by name in Wix
- Add product to collection in Wix
- Remove product from collection in Wix
- Get product by id in Wix
- Add media to product in Wix
- Create order in Wix
- Get order by id in Wix
- Delete collection in Wix
- Delete product in Wix
- Search site in Wix
- Add comment on ticket in Trengo
- Send a message in Trengo
- Send a WhatsApp message template in Trengo
- Send message to ticket in Trengo
- Send media message to ticket in Trengo
- Create a ticket in Trengo
- Reopen a ticket in Trengo
- Attach a label in Trengo
- Assign a ticket in Trengo
- Close ticket in Trengo
- Mark ticket as spam in Trengo
- Unmark ticket as spam in Trengo
- Mark a ticket as favorite in Trengo
- Unmark a ticket as favorite in Trengo
- Create a user in Trengo
- Log a phone call in Trengo
- Create contact in Trengo
- Search contact in Trengo
- Get contact by ID in Trengo
- Update contact in Trengo
- Delete contact in Trengo
Trusted by experts at...
Ready Workflows for Trengo + Wix Integration
Capture form submissions, create support tickets, update contact details, and send team alerts, all in just one click.
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Trengo + Wix flow
Extend your customer communication and website workflows with leading marketing, finance, and productivity tools. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
Mailchimp (4)
Mailchimp (4) +
Stripe (4)
Stripe (4) +
Google Sheets (4)
Google Sheets (4) +
Slack (4)
Slack (4) +
Calendly (4)
Calendly (4) S
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Create a Trengo ticket when a Shopify order is created, and add the customer in Wix
New Shopify orders instantly trigger a support ticket in Trengo and update your Wix records without manual copy-pasting.
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When a Shopify payment fails, log a note in Trengo and update the order status in Wix
Failed payments in Shopify automatically generate an internal note in Trengo and flag the record in Wix.
W
S
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Create a Shopify product when an item is added in Wix, and notify your team in Trengo
New Wix catalogue items create matching Shopify products instantly while alerting your team in Trengo.
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When a Shopify order is fulfilled, close the linked Trengo ticket and update Wix
Fulfilled Shopify orders automatically resolve corresponding Trengo tickets and update your Wix store records.
Supported triggers and actions for Wix and Trengo
Mix and match to build the exact automation you need
Wix Triggers & Actions
Instant
Online program is completed in Wix
Triggers the automation when online program is completed.
Try it → Instant
Member has been invited to join a program in Wix
Triggers the automation when member has been invited to join a program.
Try it → Instant
Member has joined online program in Wix
Triggers the automation when member has joined online program.
Try it → Instant
Member has paid for online program in Wix
Triggers the automation when member has paid for online program.
Try it → Instant
Member's join request has been approved in Wix
Triggers the automation when member's join request has been approved.
Try it → Instant
Member's join request has been declined in Wix
Triggers the automation when member's join request has been declined.
Try it → Instant
Offline payment has been declined in Wix
Triggers the automation when offline payment has been declined.
Try it → Instant
Participant has completed a step in Wix
Triggers the automation when participant has completed a step.
Try it → Instant
Participant has left the online program in Wix
Triggers the automation when participant has left the online program.
Try it → Instant
Participant has been manually added to a program in Wix
Triggers the automation when participant has been manually added to a program.
Try it → Instant
Program end date has passed in Wix
Triggers the automation when program end date has passed.
Try it → Instant
Session has been booked in Wix
Triggers the automation when session has been booked.
Try it → Instant
Booking has been cancelled in Wix
Triggers the automation when booking has been cancelled.
Try it → Instant
Reminder has been sent to complete scheduled steps in Wix
Triggers the automation when reminder has been sent to complete scheduled steps.
Try it → Instant
Program has ended without all steps completed in Wix
Triggers the automation when program has ended without all steps completed.
Try it → Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
Try it → Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
Try it → Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
Try it → Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
Try it → Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
Try it → Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
Try it → Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
Try it → What can you automate with Trengo + Wix?
Streamline your support workflows and e-commerce operations by connecting every interaction between Trengo and Wix.
🎫
Convert website form submissions into support tickets
Every form submitted on your Wix site automatically triggers a new ticket in Trengo. Eliminate manual copy-pasting and ensure no customer inquiry is ever missed.
📋
Capture every submitted field and user detail
Map all available Wix form answers and contact fields straight into Trengo tickets instead of just basic names. Your support agents receive complete context immediately.
🔔
Notify your support team the moment inquiries arrive
Alert your agents in real-time whenever a new customer message or order event occurs in Wix. Keep your entire department responsive and aligned.
🔀
Route tickets based on submitted form criteria
Send high-priority inquiries to specialized departments in Trengo depending on options selected in your Wix forms. Deliver targeted support automatically.
🔄
Keep customer contact profiles up to date
Synchronize contact updates seamlessly between Wix and Trengo so your support agents always view current customer information and history.
👥
Create and update contacts without duplicate records
Search existing customer directories before creating new profiles across Trengo and Wix. Maintain a clean, unified database effortlessly.
💳
Manage order status changes and payment events
Automatically update support tickets and contact records when Wix orders are paid, fulfilled, or cancelled. Keep operations running smoothly.
🔗
Extend your workflow to external productivity apps
Connect your Trengo and Wix data pipeline to Slack, Google Sheets, or other popular tools for advanced reporting and team collaboration.
And much more...
Who is Trengo + Wix integration for?
Customer support and sales teams using Trengo and Wix can eliminate manual data entry, streamline communication, and keep every order and interaction perfectly synchronized.
Customer support managers
E-commerce store owners
Client success teams
Sales operations specialists
Support agents
Operations directors
📈
Customer support managers
You're overseeing inbound inquiries across multiple channels but your reporting sheet only updates when someone manually exports tickets, so the response metrics you're reviewing against are always a few hours behind — with this integration, every new inquiry lands in your system instantly and your data stays current.
⚡
E-commerce store owners
You need to act fast on customer orders and website inquiries, but you find out about urgent requests too late because your store and communication platform operate in silos — automating both apps means every transaction generates an instant ticket and alerts your team right away.
🤝
Client success teams
You answer to stakeholders and clients who want to see daily progress updates, but pulling manual reports from Wix and Trengo wastes valuable hours — this integration means all client interactions and order completions flow into unified records automatically.
📊
Sales operations specialists
The volume of inbound form submissions and customer chats is too high for anyone to keep up with by hand, leading to missed leads and delayed follow-ups — connecting these apps means every submission creates structured records without manual intervention.
🛠️
Support agents
You own the next troubleshooting step and depend on website administrators to hand over customer details, but critical info often gets lost in transit — with this integration, every form submission and order event creates clear, actionable tickets instantly.
📋
Operations directors
You need a reliable communication and transaction history, but your team keeps finding gaps between website submissions and support logs — automating both apps means every customer interaction and order state is recorded accurately.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Wix + Trengo
Build and manage your Wix + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Wix + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Wix + Trengo Now 
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Frequently Asked Questions
How do I connect Trengo to Wix?
You can connect Trengo to Wix instantly using 1-click automation templates on Integrately, or use Integrately AI to build custom workflows linking Shopify, Mailchimp, Google Sheets, and 1,500+ other apps.
Can I automatically create a Trengo ticket when a Wix form is submitted?
Can I connect Trengo, Wix, and Slack?
What is a good Zapier alternative for Trengo and Wix?
How does Trengo handle ticket creation and contact updates?
Can Wix form submissions and order events update customer records?
Do I need coding skills to automate Trengo and Wix?
Is the Trengo and Wix integration free?
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