Integrate Twilio to Whapi.Cloud in one click, or tell Integrately AI how you want each message handled. Receive SMS in Twilio, trigger WhatsApp messages in Whapi.Cloud, fetch media, and track call details automatically.
There are many reasons why you would want to send an message in Whapi when a text message is received in Twilio.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.
No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Twilio + Whapi.Cloud flow
Capture messages, update records, notify your support team, and log communications across your business tools. Pick a combination and activate it in one click.
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Shopify (3)
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Salesforce (3)
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HubSpot (3)
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Gmail (3)
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Google Sheets (3)
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Slack (3)
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Send a Twilio SMS for every new Shopify order, and dispatch a Whapi.Cloud WhatsApp message.
New Shopify orders automatically trigger a Twilio SMS and a Whapi.Cloud WhatsApp message, keeping customers informed without manual follow-up.
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When an SMS is received in Twilio, create a customer note in Shopify, and send a Whapi.Cloud WhatsApp message.
Incoming Twilio SMS messages automatically create customer notes in Shopify and dispatch a Whapi.Cloud WhatsApp confirmation.
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When a Shopify order status changes, update the tracking via Twilio SMS, and send a Whapi.Cloud WhatsApp update.
Order updates in Shopify trigger automated Twilio SMS and Whapi.Cloud WhatsApp notifications for seamless customer tracking.
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Create a Salesforce lead whenever an SMS is received in Twilio, and send a welcome message via Whapi.Cloud.
Inbound Twilio SMS leads are captured instantly in Salesforce and greeted via Whapi.Cloud WhatsApp.
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When a Salesforce contact is updated, send an SMS via Twilio, and dispatch a Whapi.Cloud WhatsApp update.
Sync incoming Twilio SMS with Whapi.Cloud WhatsApp
Automatically dispatch WhatsApp messages in Whapi.Cloud whenever a new SMS or message is received in Twilio, ensuring seamless cross-platform communication.
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Capture every submitted message field
Map complete message bodies, metadata, and sender details between Twilio and Whapi.Cloud instead of basic text snippets.
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Alert your team instantly on communication events
Notify relevant team members the moment a call finishes or a new message arrives across your communication stack.
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Route messages based on submitted content
Apply conditional logic to send specific Whapi.Cloud WhatsApp templates based on incoming Twilio call statuses or SMS keywords.
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Keep communication records up to date
Automatically update message statuses and call details between Twilio and Whapi.Cloud as interactions progress.
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Prevent duplicate messaging workflows
Check existing message IDs before dispatching new Whapi.Cloud messages from Twilio events to keep communications clean.
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Handle later status changes and completions
Trigger automated follow-up WhatsApp messages in Whapi.Cloud when Twilio calls finish or change status.
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Extend workflows to Slack and Google Sheets
Push Twilio communication data and Whapi.Cloud message logs directly into Slack channels or Google Sheets for team review.
And much more...
Who is Twilio + Whapi.Cloud integration for?
Connecting Twilio and Whapi.Cloud empowers developers and support teams to streamline communications, eliminate messaging delays, and keep channels fully synchronized.
Performance marketers
Support managers
Account executives
Operations leads
Customer success reps
Data analysts
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Performance marketers
You're tracking SMS campaigns in Twilio, but your message logs only update when someone manually exports data, so your response metrics are always hours behind — automating both apps means every incoming message syncs instantly and your performance data stays current.
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Support managers
You're monitoring customer calls in Twilio, but follow-up WhatsApp messages are sent late because agents switch between platforms manually — with this integration, every call completion triggers instant WhatsApp dispatching so your response times drop.
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Account executives
You're handling client communications across Twilio, but interaction histories get lost between systems, so clients repeat themselves — connecting these apps means every conversation maps cleanly to your messaging history without gaps.
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Operations leads
You're scaling high-volume messaging through Twilio, but team members cannot keep up with manual WhatsApp forwarding, so leads slip through — integrating these apps means automated routing handles the heavy lifting reliably.
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Customer success reps
You're waiting on upstream Twilio notifications to trigger client follow-ups, but delays leave clients waiting hours for a reply — this integration means every inbound notification immediately triggers your next engagement step.
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Data analysts
You're auditing communication records in Twilio, but fragmented logs leave missing entries in your reports, so audits take days — automating both apps means you get a complete, unified history of every interaction.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Twilio + Whapi.Cloud
Build and manage your Twilio + Whapi.Cloud automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Twilio + Whapi.Cloud with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Twilio to Whapi.Cloud in 1 click using ready-made flows or Integrately AI. Start by linking your accounts and selecting from 20 million+ templates to sync messages with Google Sheets, Slack, and 1,500+ other apps.
Can I automatically send Whapi.Cloud WhatsApp messages when a Twilio SMS is received?
All three apps work together seamlessly in automated workflows. When a Twilio event occurs, it triggers Whapi.Cloud messages and posts updates to Slack, Google Sheets, and 1,500+ other apps.
What is a good Zapier alternative for Twilio and Whapi.Cloud?
Integrately is a top-rated alternative for connecting Twilio and Whapi.Cloud, offering 20 million+ ready templates, 24/5 live chat support, and AI-assisted workflow building at 3x lower cost.
How do Twilio SMS events trigger WhatsApp messages in Whapi.Cloud?
Incoming Twilio SMS events capture message content and sender data, passing them directly to Whapi.Cloud to dispatch automated WhatsApp replies. There is a ready template available for this exact process.
How does Whapi.Cloud handle incoming WhatsApp message data during automation?
Whapi.Cloud receives and processes incoming text and media messages securely, allowing you to synchronize communication data across connected apps. Ready automation templates make setup straightforward.
Can I automate Twilio and Whapi.Cloud communications without coding?
Connecting Twilio and Whapi.Cloud requires no coding skills. You can select from ready-made templates or use Integrately AI to build your exact workflow.
Is the Twilio and Whapi.Cloud integration free?
The Twilio and Whapi.Cloud integration is available on Integrately with a free forever plan. You can start building automations instantly with zero cost.
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