Wix + Twilio Integration

Integrate Twilio to Wix in one click, or tell Integrately AI how you want each order handled. Trigger phone calls and messages, update your site contacts and orders, alert your team, and trigger follow-ups automatically.

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1.
  • Wix
    Session has started in Wix Instant
  • Wix
    Invoice is paid in Wix Instant
  • Wix
    Online program is completed in Wix Instant
  • Wix
    Member has been invited to join a program in Wix Instant
  • Wix
    Member has joined online program in Wix Instant
  • Wix
    Member has paid for online program in Wix Instant
  • Wix
    Member's join request has been approved in Wix Instant
  • Wix
    Member's join request has been declined in Wix Instant
  • Wix
    Offline payment has been declined in Wix Instant
  • Wix
    Participant has completed a step in Wix Instant
  • Wix
    Participant has left the online program in Wix Instant
  • Wix
    Participant has been manually added to a program in Wix Instant
  • Wix
    Payment has failed in Wix Instant
  • Wix
    Program end date has passed in Wix Instant
  • Wix
    Program has ended without all steps completed in Wix Instant
  • Wix
    Reminder has been sent to complete scheduled steps in Wix Instant
  • Wix
    Booking has been cancelled in Wix Instant
  • Wix
    Client has checked in in Wix Instant
  • Wix
    Session has been booked in Wix Instant
  • Wix
    Session has ended in Wix Instant
  • Wix
    Contact is created in Wix
  • Wix
    Contact is updated in Wix
  • Wix
    Form is submitted in Wix Instant
  • Wix
    Order is created in Wix
  • Wix
    Order is paid in Wix
  • Wix
    Order is fulfilled in Wix
  • Wix
    Order is refunded in Wix
  • Wix
    Order is cancelled in Wix
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Wix
    Search product in Wix
  • Wix
    Search contact by email in Wix
  • Wix
    Create contact in Wix
  • Wix
    Get collection by id in Wix
  • Wix
    Update contact in Wix
  • Wix
    Update subscription status in Wix
  • Wix
    Create product in Wix
  • Wix
    Create collection in Wix
  • Wix
    Update collection in Wix
  • Wix
    Search collection by name in Wix
  • Wix
    Add product to collection in Wix
  • Wix
    Remove product from collection in Wix
  • Wix
    Get product by id in Wix
  • Wix
    Add media to product in Wix
  • Wix
    Create order in Wix
  • Wix
    Get order by id in Wix
  • Wix
    Delete collection in Wix
  • Wix
    Delete product in Wix
  • Wix
    Search site in Wix
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Twilio + Wix Integration

Send messages for new orders, update customer records, log order details, alert your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Wix + Twilio Integration

Send Twilio sms for new Wix contact

Anytime a new contact is added to your Wix, automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Wix - Twilio integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Twilio + Wix flow

Connect your customer data to accounting, marketing, scheduling, and support tools once your core flow runs. Pick a combination and activate it in one click.

Wix
Twilio
+
StripeStripe (5)
+
Google CalendarGoogle Calendar (4)
+
ShopifyShopify (4)
+
MailchimpMailchimp (4)
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (4)
W
S
T
Add every new Wix contact as a Stripe customer, and send an SMS notification via Twilio.
New Wix contacts appear in Stripe as a customer instantly while Twilio sends an SMS notification, keeping your billing and communication aligned.
W
S
T
Create a Stripe customer for every Wix order, and alert your team on Twilio.
Every Wix order creates a corresponding customer record in Stripe while notifying your sales team via Twilio.
W
S
T
When a Stripe payment fails, update the Wix contact status and send a Twilio SMS.
Failed Stripe payments automatically update your Wix contact details and alert staff via Twilio.
W
S
T
Use ChatGPT to analyse Wix order details, create a Stripe invoice, and send a Twilio SMS.
ChatGPT processes incoming Wix orders to generate invoices in Stripe and trigger updates in Twilio.
W
S
T
When a Stripe subscription updates, update the Wix contact and send a Twilio SMS.
Keep your Wix contacts synchronized when Stripe subscriptions change, followed by a Twilio confirmation.

Supported triggers and actions for Wix and Twilio

Mix and match to build the exact automation you need

Wix
Wix Triggers & Actions
Instant
Session has started in Wix
Triggers the automation when session has started.
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Instant
Invoice is paid in Wix
Triggers the automation when invoice is paid.
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Instant
Online program is completed in Wix
Triggers the automation when online program is completed.
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Instant
Member has been invited to join a program in Wix
Triggers the automation when member has been invited to join a program.
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Instant
Member has joined online program in Wix
Triggers the automation when member has joined online program.
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Instant
Member has paid for online program in Wix
Triggers the automation when member has paid for online program.
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Instant
Member's join request has been approved in Wix
Triggers the automation when member's join request has been approved.
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Instant
Member's join request has been declined in Wix
Triggers the automation when member's join request has been declined.
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Instant
Offline payment has been declined in Wix
Triggers the automation when offline payment has been declined.
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Instant
Participant has completed a step in Wix
Triggers the automation when participant has completed a step.
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Instant
Participant has left the online program in Wix
Triggers the automation when participant has left the online program.
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Instant
Participant has been manually added to a program in Wix
Triggers the automation when participant has been manually added to a program.
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Instant
Payment has failed in Wix
Triggers the automation when payment has failed.
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Instant
Program end date has passed in Wix
Triggers the automation when program end date has passed.
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Instant
Program has ended without all steps completed in Wix
Triggers the automation when program has ended without all steps completed.
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Instant
Reminder has been sent to complete scheduled steps in Wix
Triggers the automation when reminder has been sent to complete scheduled steps.
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Instant
Booking has been cancelled in Wix
Triggers the automation when booking has been cancelled.
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Instant
Client has checked in in Wix
Triggers the automation when client has checked in.
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Instant
Session has been booked in Wix
Triggers the automation when session has been booked.
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Instant
Session has ended in Wix
Triggers the automation when session has ended.
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Contact is created in Wix
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Contact is updated in Wix
Triggers the automation when a contact is updated
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Instant
Form is submitted in Wix
Triggers the automation when a form is submitted
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Order is created in Wix
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Order is paid in Wix
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Order is fulfilled in Wix
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Order is refunded in Wix
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Order is cancelled in Wix
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Search product in Wix
Searches for a product
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Search contact by email in Wix
Looks up a contact using their email address
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Create contact in Wix
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Get collection by id in Wix
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Update contact in Wix
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Update subscription status in Wix
Updates the subscription status for users.
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Create product in Wix
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Create collection in Wix
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Update collection in Wix
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Search collection by name in Wix
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Add product to collection in Wix
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Remove product from collection in Wix
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Get product by id in Wix
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Add media to product in Wix
Adds the media to product
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Create order in Wix
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Get order by id in Wix
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Delete collection in Wix
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Delete product in Wix
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Search site in Wix
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Twilio + Wix?

Streamline communications and order management between Twilio and Wix with powerful automated workflows.

What you can automate?
💬
Send Twilio SMS messages for new Wix orders
Automatically trigger SMS notifications through Twilio whenever a new order or booking is registered in Wix.
📋
Capture every submitted Wix form field instantly
Map all submitted Wix form details directly into your communication flows without manual copy-pasting.
🔔
Notify support staff when clients check in
Alert your team instantly on Twilio the moment a client checks in or completes an online program in Wix.
🔀
Route messages based on payment status
Send a WhatsApp template message in Twilio if a Wix order is paid, or an SMS if payment fails.
🔄
Keep Wix contacts updated automatically
Update Wix contact profiles whenever Twilio call statuses change or finished calls log new information.
🔍
Search and update instead of creating duplicates
Lookup existing Wix contacts by email before updating records when new Twilio transcriptions arrive.
⚡
Handle cancellations and refunds seamlessly
Trigger automated Twilio alerts when Wix bookings are cancelled or orders are refunded.
📊
Extend your workflow to Google Sheets
Send Wix form submissions to Twilio and log all customer interaction details directly into Google Sheets.
And much more...

Who is Twilio + Wix integration for?

Connecting Twilio and Wix automates communications and customer updates across teams, eliminating manual data entry for growing businesses.

Performance marketers
Performance marketers
Customer support teams
Customer support teams
Project managers
Project managers
E-commerce store owners
E-commerce store owners
Sales managers
Sales managers
Operations directors
Operations directors
📈
Performance marketers
You're running campaigns across multiple ad sets but your tracking sheet only updates when someone manually exports leads, so the row counts you're optimising against are always a few hours behind — with this integration, every new lead lands in the sheet instantly and your data current.
📞
Customer support teams
You need to respond to incoming client enquiries immediately, but notification delays mean you find out about urgent requests too late — with this integration, every message is received in Twilio and creates a Wix contact instantly, so your team can act fast.
📋
Project managers
You answer to a client who wants to see progress updates on every new booking, but manual tracking leaves gaps in your timeline — with this integration, every Wix booking triggers a Twilio message update so your stakeholders stay informed.
🛒
E-commerce store owners
The volume of daily customer enquiries is too high for anyone to keep up by hand, leading to missed follow-ups and lost sales — with this integration, every Wix order triggers an automated Twilio SMS so no customer slips through the cracks.
💼
Sales managers
You own the pipeline handover and depend on reps to log every lead before outreach begins, but details get missed — with this integration, every Wix form submission triggers a Twilio SMS instantly so your team takes over without delay.
🗂️
Operations directors
You need a reliable communication history for every account, but manual logging leaves messy gaps in your records — with this integration, every Twilio call and message is automatically tracked against the correct Wix contact.
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Why choose Integrately to automate Wix + Twilio

Build and manage your Wix + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Wix + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Automation is ready
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Frequently Asked Questions

How do I connect Twilio to Wix?
Frequently Asked Questions
You can connect Twilio to Wix in one click using pre-built flows on Integrately. Choose a ready automation, connect your accounts, and use Integrately AI to customise your steps.
Can I send a Twilio SMS automatically whenever a new Wix order is created?
Frequently Asked Questions
Can I connect Twilio, Wix, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Twilio and Wix?
Frequently Asked Questions
How does Twilio handle call and message triggers in this integration?
Frequently Asked Questions
How are Wix form submissions and contacts synced?
Frequently Asked Questions
Can I set up this automation without writing any code?
Frequently Asked Questions
Is the Twilio and Wix integration free?
Frequently Asked Questions
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