Twilio + WooCommerce Integration

Integrate Twilio to WooCommerce in one click, or tell Integrately AI how you want each customer handled. Parse customer details, create the customer profile in WooCommerce, update your records, and trigger confirmation notices automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
  • WooCommerce
    Order is created in WooCommerce
  • WooCommerce
    Order is updated in WooCommerce
  • WooCommerce
    Order is completed in WooCommerce
  • WooCommerce
    Order is deleted in WooCommerce Instant
  • WooCommerce
    Customer is created in WooCommerce Instant
  • WooCommerce
    Customer is updated in WooCommerce Instant
  • WooCommerce
    Customer is deleted in WooCommerce Instant
  • WooCommerce
    Subscription is created in WooCommerce
  • WooCommerce
    Subscription is updated in WooCommerce Instant
  • WooCommerce
    Subscription is switched in WooCommerce Instant
  • WooCommerce
    Subscription is deleted in WooCommerce Instant
  • WooCommerce
    Product is created in WooCommerce Instant
  • WooCommerce
    Product is updated in WooCommerce Instant
  • WooCommerce
    Product is deleted in WooCommerce Instant
  • WooCommerce
    Coupon is created in WooCommerce Instant
  • WooCommerce
    Coupon is updated in WooCommerce Instant
  • WooCommerce
    Coupon is deleted in WooCommerce Instant
  • WooCommerce
    User membership is created in WooCommerce Instant
  • WooCommerce
    User membership is updated in WooCommerce Instant
  • WooCommerce
    User membership is transferred in WooCommerce Instant
  • WooCommerce
    User membership is deleted in WooCommerce Instant
  • WooCommerce
    Membership plan is created in WooCommerce Instant
  • WooCommerce
    Membership plan is updated in WooCommerce Instant
  • WooCommerce
    Membership plan is restored in WooCommerce Instant
  • WooCommerce
    Membership plan is deleted in WooCommerce Instant
Arrow Right
2.
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio
  • WooCommerce
    Create order in WooCommerce
  • WooCommerce
    Update order in WooCommerce
  • WooCommerce
    Search order in WooCommerce
  • WooCommerce
    Create order note in WooCommerce
  • WooCommerce
    Create customer in WooCommerce
  • WooCommerce
    Update customer in WooCommerce
  • WooCommerce
    Search customer in WooCommerce
  • WooCommerce
    Create product in WooCommerce
  • WooCommerce
    Update product in WooCommerce
  • WooCommerce
    Create product category in WooCommerce
  • WooCommerce
    Create product tag in WooCommerce
  • WooCommerce
    Search product by name in WooCommerce
  • WooCommerce
    Search product variation in WooCommerce
  • WooCommerce
    Search product category in WooCommerce
  • WooCommerce
    Search product tag in WooCommerce
  • WooCommerce
    Search product in WooCommerce
  • WooCommerce
    Create coupon in WooCommerce
  • WooCommerce
    Update coupon in WooCommerce
  • WooCommerce
    Search coupon in WooCommerce
  • WooCommerce
    Search subscription in WooCommerce
  • WooCommerce
    Create a user membership in WooCommerce
  • WooCommerce
    Update a user membership in WooCommerce
  • WooCommerce
    Get user membership by id in WooCommerce
  • WooCommerce
    Delete a user membership in WooCommerce
  • WooCommerce
    Get membership plan by id in WooCommerce
  • WooCommerce
    Search user memberships in WooCommerce

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Twilio + WooCommerce Integration

Capture customer inquiries, create WooCommerce customers, update store records, and send notifications, all in just one click.

Most popular automationmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Twilio + WooCommerce flow

Sync store customers to email lists, log order data in sheets, and notify your team on Slack. Pick a combination and activate it in one click.

Twilio
WooCommerce
+
StripeStripe (4)
+
MailchimpMailchimp (4)
+
Google SheetsGoogle Sheets (4)
+
SlackSlack (4)
+
ZendeskZendesk (4)
+
Google DriveGoogle Drive (4)
W
S
T
Create a Stripe customer for every new WooCommerce order, and send a confirmation SMS in Twilio
New WooCommerce orders immediately generate a customer profile in Stripe while Twilio sends a confirmation SMS, eliminating manual billing updates.
W
S
T
Create a Stripe invoice when a WooCommerce subscription is created, and send the payment link via Twilio SMS
WooCommerce subscriptions generate instant Stripe invoices and payment links delivered directly to customers via Twilio SMS.
W
S
T
If a new WooCommerce order exceeds $500, create a high-value customer profile in Stripe and send an alert via Twilio SMS
High-value WooCommerce orders automatically trigger priority Stripe customer profiles and instant Twilio SMS notifications.
W
C
S
T
Use ChatGPT to evaluate payment risk for every new WooCommerce order, create a Stripe customer, and send an SMS update in Twilio
ChatGPT assesses WooCommerce order risk before Stripe customer creation and Twilio SMS notification dispatch.

Supported triggers and actions for Twilio and WooCommerce

Mix and match to build the exact automation you need

Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →
WooCommerce
WooCommerce Triggers & Actions
Order is created in WooCommerce
Triggers the automation when a new order is created
Try it →
Order is updated in WooCommerce
Try it →
Order is completed in WooCommerce
Triggers the automation when any order is completed
Try it →
Instant
Order is deleted in WooCommerce
Triggers the automation when any order is deleted
Try it →
Instant
Customer is created in WooCommerce
Triggers the automation when a new customer is created
Try it →
Instant
Customer is updated in WooCommerce
Triggers the automation when customer details are updated
Try it →
Instant
Customer is deleted in WooCommerce
Triggers the automation when a customer is removed from the database
Try it →
Subscription is created in WooCommerce
Triggers the automation when a new subscription is created
Try it →
Instant
Subscription is updated in WooCommerce
Triggers the automation when a subscription is updated
Try it →
Instant
Subscription is switched in WooCommerce
Triggers the automation when a subscription is switched
Try it →
Instant
Subscription is deleted in WooCommerce
Triggers the automation when a subscription is deleted
Try it →
Instant
Product is created in WooCommerce
Triggers the automation when a new product is created
Try it →
Instant
Product is updated in WooCommerce
Triggers the automation when a product is updated
Try it →
Instant
Product is deleted in WooCommerce
Triggers the automation when a product is deleted
Try it →
Instant
Coupon is created in WooCommerce
Triggers the automation when a new coupon is created
Try it →
Instant
Coupon is updated in WooCommerce
Triggers the automation when a coupon is updated
Try it →
Instant
Coupon is deleted in WooCommerce
Triggers the automation when a coupon is deleted
Try it →
Instant
User membership is created in WooCommerce
Triggers the automation when a new user membership is created.
Try it →
Instant
User membership is updated in WooCommerce
Triggers the automation when a new membership is updated.
Try it →
Instant
User membership is transferred in WooCommerce
Triggers the automation when a membership is transferred.
Try it →
Instant
User membership is deleted in WooCommerce
Triggers the automation when a membership is deleted.
Try it →
Instant
Membership plan is created in WooCommerce
Triggers the automation when a membership plan is created.
Try it →
Instant
Membership plan is updated in WooCommerce
Triggers the automation when a membership plan is updated.
Try it →
Instant
Membership plan is restored in WooCommerce
Triggers the automation when a membership plan is restored.
Try it →
Instant
Membership plan is deleted in WooCommerce
Triggers the automation when a membership plan is deleted.
Try it →
Create order in WooCommerce
Creates a new order
Try it →
Update order in WooCommerce
Updates the status and details of an existing order
Try it →
Search order in WooCommerce
Searches for a order
Try it →
Create order note in WooCommerce
Creates a new order note
Try it →
Create customer in WooCommerce
Adds a new customer to the database
Try it →
Update customer in WooCommerce
Updates a customer's information
Try it →
Search customer in WooCommerce
Locates and retrieves customer information
Try it →
Create product in WooCommerce
Generates and launch new products
Try it →
Update product in WooCommerce
Updates product information
Try it →
Create product category in WooCommerce
Generates a new product category
Try it →
Create product tag in WooCommerce
Generates a new product tag
Try it →
Search product by name in WooCommerce
Searches for a product by name
Try it →
Search product variation in WooCommerce
Searches for a product variation
Try it →
Search product category in WooCommerce
Searches for a product category
Try it →
Search product tag in WooCommerce
Searches for a product tag
Try it →
Search product in WooCommerce
Searches for a product
Try it →
Create coupon in WooCommerce
Generates a discount code for a new promotional offer
Try it →
Update coupon in WooCommerce
Updates coupon information
Try it →
Search coupon in WooCommerce
Searches for a coupon
Try it →
Search subscription in WooCommerce
Searches for a subscription
Try it →
Create a user membership in WooCommerce
Creates a new user membership
Try it →
Update a user membership in WooCommerce
Updates an existing user membership
Try it →
Get user membership by id in WooCommerce
Retrieves user membership by ID
Try it →
Delete a user membership in WooCommerce
Deletes a user membership
Try it →
Get membership plan by id in WooCommerce
Retrieves membership plan by ID
Try it →
Search user memberships in WooCommerce
Searches for user membership
Try it →

What can you automate with Twilio + WooCommerce?

Streamline your e-commerce operations by connecting WooCommerce store events directly to automated Twilio communications.

What you can automate?
🛒
Trigger SMS alerts from new store orders
Instantly send an automated SMS confirmation via Twilio the moment an order is created in WooCommerce. Keep buyers informed immediately without manual messaging work.
📝
Capture every submitted customer field
Map all submitted customer details, phone numbers, and order notes from WooCommerce into your Twilio message templates. Ensure personalized communication for every buyer.
🔔
Notify the right team member instantly
Alert fulfillment staff or support agents the second a new WooCommerce customer is created or an order status changes. Eliminate delays in customer service workflows.
🔀
Route messages based on order criteria
Send different SMS templates or WhatsApp messages depending on specific product categories or order totals submitted in WooCommerce. Customise your communication strategy automatically.
🔄
Keep store records updated in real time
Synchronise customer updates and subscription changes between WooCommerce and Twilio databases seamlessly. Ensure your communication logs reflect the latest store data.
👤
Create or update customer profiles
Automatically check for existing customer records in WooCommerce before creating new entries or updating contact details. Prevent duplicate profiles across your store.
📦
Handle later fulfillment status changes
Trigger automated Twilio text messages whenever a WooCommerce order is completed, updated, or cancelled. Keep customers updated throughout their order lifecycle.
📊
Extend your workflow to Google Sheets
Connect your core Twilio and WooCommerce flow to Google Sheets to log every order detail and communication record in a central spreadsheet automatically.
And much more...

Who is Twilio + WooCommerce integration for?

Store owners and support teams rely on this integration to eliminate manual data entry, streamline customer communications, and keep orders instantly synchronised across platforms.

E-commerce analysts
E-commerce analysts
Customer support leads
Customer support leads
Agency account managers
Agency account managers
Store operations managers
Store operations managers
Sales representatives
Sales representatives
Finance managers
Finance managers
📊
E-commerce analysts
You're monitoring daily sales reports in WooCommerce, but your customer communication logs remain siloed in Twilio so revenue metrics never match up with messaging engagement — this integration means every order and SMS record aligns instantly and your reports stay accurate.
🎧
Customer support leads
You're handling urgent buyer inquiries on Twilio while checking order statuses manually in WooCommerce, but responses go out too late because agents lack real-time context — automating both apps means every incoming message displays complete order history so replies go out instantly.
📋
Agency account managers
You report weekly store performance to clients, but tracking customer notifications across Twilio requires manual exports that constantly miss updates — with this integration, every order event and SMS log flows straight into your client dashboards without manual effort.
📦
Store operations managers
You're processing hundreds of daily WooCommerce orders while manually triggering Twilio dispatch texts, but high volume causes missed notifications and frustrated buyers — automating both apps means every order trigger instantly dispatches the correct SMS confirmation.
🤝
Sales representatives
You depend on incoming customer orders in WooCommerce to initiate personalized Twilio follow-ups, but delays in handovers leave hot leads waiting hours for outreach — connecting these apps means every new customer record triggers immediate automated engagement.
💳
Finance managers
You audit transaction histories and payment records, but missing SMS confirmation logs create frustrating gaps between WooCommerce orders and communication records — this integration means every financial transaction maintains a complete, auditable communication trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Twilio + WooCommerce

Build and manage your Twilio + WooCommerce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Twilio + WooCommerce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Twilio to WooCommerce?
Frequently Asked Questions
You can connect Twilio to WooCommerce in 1 click using Integrately. Choose from ready-made templates or ask Integrately AI to build your custom workflow combining Stripe, Mailchimp, and Google Sheets.
Can I automatically send a Twilio SMS when a WooCommerce order is created?
Frequently Asked Questions
Can I connect Twilio, WooCommerce, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Twilio and WooCommerce?
Frequently Asked Questions
How does Twilio handle incoming messages in this integration?
Frequently Asked Questions
Can I trigger actions based on WooCommerce order status updates?
Frequently Asked Questions
Do I need coding skills to automate Twilio and WooCommerce?
Frequently Asked Questions
Is the Twilio and WooCommerce integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Twilio or WooCommerce With 1500+ Other Apps

Twilio
Popular Twilio Integrations
Connect Twilio to messaging, CRM, and support tools to manage communications and follow up on customer interactions.
See All
Twilio Integrations arrow right
No popular apps found
WooCommerce
Popular WooCommerce Integrations
Sync WooCommerce with accounting, inventory, and marketing tools to keep your online store running smoothly.