Zoho Campaigns + Twilio Integration

Integrate Twilio to Zoho Campaigns in one click, or tell Integrately AI how you want each contact handled. Sync communication records, create subscribers, trigger targeted campaigns, and notify your team automatically.

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1.
  • Zoho Campaigns
    Contact is subscribed in Zoho Campaigns
  • Zoho Campaigns
    Contact is unsubscribed in Zoho Campaigns
  • Zoho Campaigns
    Campaign is created in Zoho Campaigns
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Zoho Campaigns
    Create or Update contact in Zoho Campaigns
  • Zoho Campaigns
    Unsubscribe contact in Zoho Campaigns
  • Zoho Campaigns
    Send campaign in Zoho Campaigns
  • Zoho Campaigns
    Create campaign in Zoho Campaigns
  • Zoho Campaigns
    Clone campaign in Zoho Campaigns
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Twilio + Zoho Campaigns Integration

Capture incoming communication, create subscribers, trigger campaigns, update contact lists, and send targeted messages, all in just one click.

Most popular automationmost-popular-automations
Zoho Campaigns + Twilio Integration

Send Twilio sms for new Zoho Campaigns contact

Many businesses rely on marketing to bring in new customers and grow their sales. One key element of successful marketing is staying in touch with your prospective customers. However, manually sending out messages to each new contact can be time-consuming and ineffective. Fortunately, there is a better way.

By automatically sending a Twilio sms for every new Zoho Campaigns contact, you can stay connected with your prospects without spending hours crafting individual messages. This simple automation can help you build better relationships with your prospects and close more sales.
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Connect more apps to your Twilio + Zoho Campaigns flow

Connect CRM records, customer feedback, team notifications, and scheduling tools to your communication workflows. Pick a combination and activate it in one click.

Zoho Campaigns
Twilio
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Zoho CRMZoho CRM (4)
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Google SheetsGoogle Sheets (4)
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MailchimpMailchimp (3)
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TypeformTypeform (3)
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SlackSlack (3)
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CalendlyCalendly (3)
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Create or update Zoho CRM contacts whenever someone subscribes in Zoho Campaigns, and send a welcome SMS in Twilio.
New Zoho Campaigns subscribers appear in Zoho CRM and trigger an instant welcome SMS in Twilio without manual data entry.
T
Z
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When an SMS is received in Twilio, create or update a contact in Zoho CRM and add them to Zoho Campaigns.
Incoming text messages in Twilio automatically update your Zoho CRM records and add subscribers to Zoho Campaigns.
T
Z
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When a call is finished in Twilio, update the contact in Zoho CRM and trigger a campaign in Zoho Campaigns.
Completed phone calls in Twilio update Zoho CRM records and launch targeted follow-up emails in Zoho Campaigns.
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Use Claude to evaluate Zoho CRM leads, create contacts in Zoho Campaigns, and send notification SMS via Twilio.
Claude analyses new Zoho CRM leads before adding qualified contacts to Zoho Campaigns and notifying staff via Twilio SMS.

Supported triggers and actions for Zoho Campaigns and Twilio

Mix and match to build the exact automation you need

Zoho Campaigns
Zoho Campaigns Triggers & Actions
Contact is subscribed in Zoho Campaigns
Triggers the automation when a contact subscribes to a mailing list
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Contact is unsubscribed in Zoho Campaigns
Triggers the automation when a contact unsubscribes from a mailing list
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Campaign is created in Zoho Campaigns
Triggers the automation when a new campaign is created
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Create or Update contact in Zoho Campaigns
Adds or update contact information
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Unsubscribe contact in Zoho Campaigns
Removes contact from mailing list
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Send campaign in Zoho Campaigns
Sends out a pre-designed campaign to targeted recipients
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Create campaign in Zoho Campaigns
Generates and launch a new marketing campaign
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Clone campaign in Zoho Campaigns
Creates a duplicate of an existing campaign with all settings, targeting, and creative elements
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Twilio + Zoho Campaigns?

Streamline your communication and email marketing operations by connecting messaging events directly to subscriber lists.

What you can automate?
🔄
Sync communication data into campaign contacts
Automatically create or update Zoho Campaigns subscribers whenever phone numbers are added, SMS messages arrive, or calls finish in Twilio.
📋
Capture every submitted field and interaction
Map complete message bodies, call summaries, and transcription details directly into your Zoho Campaigns contact records instead of basic names and emails.
📢
Notify your team as events happen
Trigger instant team notifications and SMS alerts whenever a new subscriber joins your mailing lists or a customer replies in Twilio.
🔀
Route subscribers based on interaction criteria
Send specific email campaigns or trigger distinct messaging workflows depending on the specific phone number or message content submitted.
🔄
Keep contact records up to date
Automatically reflect subscription changes, opt-outs, and profile updates across both Twilio and Zoho Campaigns without manual oversight.
🛡️
Prevent duplicate subscriber records
Use intelligent create-or-update operations to maintain clean contact lists in Zoho Campaigns every time an event occurs in Twilio.
⏱️
Handle downstream status changes
Automatically trigger follow-up campaigns when call statuses change, recordings become available, or subscriptions are modified.
🔌
Extend your workflow with Google Sheets
Log every Twilio communication event and Zoho Campaigns subscriber update directly into Google Sheets for comprehensive reporting.
And much more...

Who is Twilio + Zoho Campaigns integration for?

Marketing and support teams managing subscriber outreach and communication workflows benefit from automated contact syncing and real-time campaign triggers.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Campaign coordinators
Campaign coordinators
Operations specialists
Operations specialists
Data compliance officers
Data compliance officers
📈
Performance marketers
You're running communication campaigns across phone and email channels, but your reporting sheets only update when someone manually exports records, so the contact counts you're optimising against are always outdated — this integration means every new subscription or message lands in your marketing tools instantly and your data stays current.
⚡
Customer support leads
You need to act fast on incoming customer messages and phone calls, but response logs get trapped in disparate communication silos, so urgent inquiries take too long to reach your mailing lists — automating both apps means every incoming SMS and finished call updates your contact lists and triggers immediate follow-ups.
📊
Account managers
You answer to clients who want to see real-time progress on subscriber engagement, but manual data entry leaves gaps in your campaign histories — connecting these apps means every interaction and subscription change is logged automatically without manual intervention.
🚀
Campaign coordinators
The volume of inbound leads and customer inquiries is too high for anyone to keep up by hand, leading to delayed email sequences and missed subscriber updates — with this integration, every contact entry and message event flows directly into your marketing database without manual copying.
🛠️
Operations specialists
You own the subscriber management lifecycle and depend on communication platforms to hand over accurate contact data, but manual handoffs cause frequent record mismatches — automating both apps means contact updates and campaign triggers happen instantly and accurately.
📋
Data compliance officers
You need a reliable history of subscriber opt-ins and opt-outs, but manual list management keeps creating discrepancies across your messaging and email platforms — this integration means every subscription change and opt-out is recorded across your entire marketing stack immediately.
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Why choose Integrately to automate Zoho Campaigns + Twilio

Build and manage your Zoho Campaigns + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho Campaigns + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect Twilio to Zoho Campaigns?
Frequently Asked Questions
You can connect Twilio to Zoho Campaigns instantly using 1-click automations on Integrately. Pair your apps with tools like Zoho CRM, Google Sheets, or Slack, and use Integrately AI to set up your workflows in minutes.
Can I automatically create Zoho Campaigns contacts when phone numbers are added in Twilio?
Frequently Asked Questions
Can I connect Twilio, Zoho Campaigns, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Twilio and Zoho Campaigns?
Frequently Asked Questions
How are Twilio messages and calls handled in Zoho Campaigns workflows?
Frequently Asked Questions
Can I manage contact unsubscribe events between Twilio and Zoho Campaigns?
Frequently Asked Questions
Do I need coding skills to automate Twilio and Zoho Campaigns?
Frequently Asked Questions
Is the Twilio and Zoho Campaigns integration free?
Frequently Asked Questions
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