Zoho Connect + Twilio Integration

Integrate Twilio to Zoho Connect in one click, or tell Integrately AI how you want each message handled. Log incoming customer texts as tasks, assign follow-ups, alert your team, and track communication automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zoho Connect
    Task is created in Zoho Connect Instant
  • Zoho Connect
    Event is created in Zoho Connect Instant
  • Zoho Connect
    Member is added in group in Zoho Connect Instant
  • Zoho Connect
    Member is added in network in Zoho Connect Instant
  • Zoho Connect
    Conversation is started in Zoho Connect Instant
  • Zoho Connect
    User is mentioned in post in Zoho Connect Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Zoho Connect
    Create post in Zoho Connect
  • Zoho Connect
    Create task in Zoho Connect
  • Zoho Connect
    Create event in Zoho Connect
  • Zoho Connect
    Invite user to network in Zoho Connect
  • Zoho Connect
    Add member to group in Zoho Connect
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Twilio + Zoho Connect Integration

Log messages, create tasks, assign follow-ups, notify teams, and track communication, all in just one click.

Most popular automationsmost-popular-automations
Zoho Connect + Twilio Integration

Send Twilio sms for new Zoho Connect task

In today's fast-paced business world, it's important to be able to communicate quickly and efficiently. That's why Integrately offers this automation to send sms for new Zoho Connect tasks.

With this integration, you can automatically send sms through Twilio to the relevant parties whenever a new task is created in your Zoho Connect system. This way, you can be sure that everyone is always on the same page and that no important information falls through the cracks.

So if you're looking for a better way to stay organized and keep your team informed, give this Zoho Connect - Twilio integration a try.
See more
Activate
Zoho Connect + Twilio Integration

Send Twilio sms for new Zoho Connect event

If you have a busy schedule and rely on your Zoho Connect to keep you organized, then this automation is for you!

Why? Because wouldn't it be great if your received {{action.Email}} was in your Twilio account, whenever you created any event in your Zoho Connect, notifying you of the event! This way, you'll never forget an appointment or meeting again.
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Twilio + Zoho Connect flow

Sync customer communications with your calendar, documents, tasks, sheets, meetings, and emails to keep teams aligned. Pick a combination and activate it in one click.

Zoho Connect
Twilio
+
Google CalendarGoogle Calendar (4)
+
Google DriveGoogle Drive (3)
+
AsanaAsana (3)
+
Google SheetsGoogle Sheets (3)
+
ZoomZoom (3)
+
GmailGmail (3)
T
Z
G
Create a Zoho Connect task for every new SMS received in Twilio, and schedule a Google Calendar event
Incoming Twilio SMS messages become Zoho Connect tasks and Google Calendar events immediately, so your team never misses a client update.
T
Z
G
When a call is finished in Twilio, create a Zoho Connect task and schedule a Google Calendar follow-up meeting
Finished phone calls in Twilio automatically generate follow-up tasks in Zoho Connect and calendar entries in Google Calendar.
T
Z
G
If a phone number is added in Twilio, create a Zoho Connect task and schedule a kickoff in Google Calendar
New phone numbers added in Twilio trigger team setup tasks in Zoho Connect and onboarding meetings in Google Calendar.
T
Z
G
Use Gemini to analyze Twilio call transcriptions, create a Zoho Connect task, and schedule a Google Calendar review
Call transcriptions are analyzed by Gemini to generate Zoho Connect tasks and schedule review meetings in Google Calendar.

Supported triggers and actions for Zoho Connect and Twilio

Mix and match to build the exact automation you need

Zoho Connect
Zoho Connect Triggers & Actions
Instant
Task is created in Zoho Connect
Triggers the automation when a new task is created
Try it →
Instant
Event is created in Zoho Connect
Triggers the automation when a new event is created
Try it →
Instant
Member is added in group in Zoho Connect
Triggers the automation when a member is added to a group
Try it →
Instant
Member is added in network in Zoho Connect
Triggers the automation when a new member is added in a particular network
Try it →
Instant
Conversation is started in Zoho Connect
Triggers the automation when a new conversation is initiated
Try it →
Instant
User is mentioned in post in Zoho Connect
Triggers the automation when the user is mentioned in a post
Try it →
Create post in Zoho Connect
Creates and publish a new post
Try it →
Create task in Zoho Connect
Creates a new task
Try it →
Create event in Zoho Connect
Adds a new contact to the contact list
Try it →
Invite user to network in Zoho Connect
Sends an invitation to a user to join a particular network
Try it →
Add member to group in Zoho Connect
Adds a new member to a group
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Twilio + Zoho Connect?

Streamline communication workflows by connecting Twilio events directly to Zoho Connect tasks and collaboration posts.

What you can automate?
💬
Turn incoming SMS messages into Zoho tasks
Capture every text message received in Twilio and automatically create a corresponding task in Zoho Connect for your team to handle.
📝
Capture every message detail and recording
Transfer comprehensive message metadata, audio recordings, and transcriptions from Twilio directly into your collaboration workspace.
🔔
Notify team networks instantly on new calls
Alert your organization the moment a call finishes or changes status in Twilio by posting updates directly into Zoho Connect.
🔀
Route tasks based on message content
Create different types of tasks or assign them to specific groups in Zoho Connect depending on what your customers submit via Twilio.
🔄
Keep project collaboration updated continuously
Ensure your organizational network reflects real-time communication events without requiring manual copying between tools.
➕
Add tasks and prevent duplicate records
Establish a reliable system that creates tasks or updates existing records cleanly whenever new communication events occur.
📞
Handle call status changes and transcriptions
Process finished calls, new recordings, and available transcriptions to trigger appropriate follow-up actions across your organization.
🌐
Extend your workflow to Google Sheets
Connect Twilio and Zoho Connect with Google Sheets to log every customer text alongside your collaboration tasks in one place.
And much more...

Who is Twilio + Zoho Connect integration for?

Teams managing customer communications and internal collaboration rely on this integration to eliminate manual data entry and keep operations synchronized.

Operations managers
Operations managers
Support supervisors
Support supervisors
Client success leads
Client success leads
Customer service teams
Customer service teams
Project coordinators
Project coordinators
Compliance officers
Compliance officers
📈
Operations managers
You review communication metrics and task completion numbers every week, but manual logging leaves your reports outdated and incomplete — automating both apps means every interaction is recorded instantly and your dashboard stays accurate.
⚡
Support supervisors
You need to respond to urgent customer messages immediately, but finding out about texts hours later delays your support team — with this integration, every incoming SMS creates a tracked task right away and your response times drop.
🤝
Client success leads
You answer to stakeholders who want transparent progress updates on client communications, but manual status tracking creates frustrating blind spots — connecting these apps means every interaction and task update is shared automatically.
📊
Customer service teams
You handle high volumes of customer inquiries and phone calls every day, but manual task creation cannot keep pace with incoming volume — automating these platforms means every message turns into a tracked item without extra effort.
🔄
Project coordinators
You depend on upstream communication channels to hand over client requests before you can begin internal work, but delays in manual hand-offs stall your projects — this integration means every message instantly creates the task you need.
📋
Compliance officers
You require an accurate, complete history of all customer calls and text communications for audit purposes, but manual record-keeping always leaves gaps — automating both apps means every log and task is preserved reliably.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Zoho Connect + Twilio

Build and manage your Zoho Connect + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho Connect + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect Zoho Connect + Twilio Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect Zoho Connect + Twilio Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Twilio to Zoho Connect?
Frequently Asked Questions
You can connect Twilio to Zoho Connect in 1 click using ready-made templates on Integrately, or use Integrately AI to build custom multi-step workflows with Google Calendar, Google Sheets, and 1,500+ other apps.
Can I automatically create Zoho Connect tasks from incoming Twilio SMS messages?
Frequently Asked Questions
Can I connect Twilio, Zoho Connect, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Twilio and Zoho Connect?
Frequently Asked Questions
How are call transcriptions from Twilio handled in Zoho Connect?
Frequently Asked Questions
Can finished calls in Twilio trigger updates in Zoho Connect?
Frequently Asked Questions
Do I need coding skills to automate Twilio and Zoho Connect?
Frequently Asked Questions
Is the Twilio and Zoho Connect integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Twilio or Zoho Connect With 1500+ Other Apps

Twilio
Popular Twilio Integrations
Connect Twilio to messaging, CRM, and customer support tools to streamline communication channels.
See All
Twilio Integrations arrow right
No popular apps found
Zoho Connect
Popular Zoho Connect Integrations
Sync Zoho Connect with project management, spreadsheet, and calendar tools to keep your organization aligned.
See All
Zoho Connect Integrations arrow right
No popular apps found