Twilio + Zulip Integration

Integrate Twilio to Zulip in one click, or tell Integrately AI how you want each message handled. Receive text messages, send stream alerts, log call details, and keep your team informed automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio
  • Zulip
    Send a stream message in Zulip
  • Zulip
    Send private message in Zulip

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Ready Workflows Ready Workflows for Twilio + Zulip Integration

Capture incoming SMS messages, send stream alerts, post private updates, notify teams, and coordinate discussions, all in just one click.

Most popular automationmost-popular-automations
Twilio + Zulip Integration

Send Zulip message for new sms received in Twilio

If you're using Twilio to send and receive sms, there's an easy way to also send those messages directly from Zulip. All you need is a Zulip account and our integration enabled. Then, when an sms is received in Twilio, the message will automatically be sent to the specified Zulip account.

This makes it easy to keep all your communication in one place without having to switch between apps. Give it a try today.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Twilio + Zulip flow

Route notifications to messaging platforms, log incidents in tracking tools, and create support tickets automatically. Pick a combination and activate it in one click.

Twilio
Zulip
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SlackSlack (8)
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Jira Software CloudJira Software Cloud (8)
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ZendeskZendesk (8)
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GitHubGitHub (8)
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ConfluenceConfluence (8)
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PagerDutyPagerDuty (8)
T
Z
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Send a Zulip stream message for every Twilio SMS received, and notify your team instantly on Slack.
Incoming Twilio text messages appear as Zulip stream updates within seconds and your team hears about it in Slack, so nobody misses a critical customer message.
T
Z
S
Send a private Zulip message when a Twilio call status changes, and alert the assigned agent on Slack.
Call status updates in Twilio trigger direct messages in Zulip and instant Slack alerts, keeping agents informed without manual check-ins.
T
Z
S
When a Twilio call finishes, post a Zulip stream message with the summary and notify your support channel in Slack.
Finished calls in Twilio log summaries in Zulip streams while notifying your support channel in Slack for seamless handoffs.
T
Z
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Create a Slack reminder when a Twilio recording is available, and send a stream alert in Zulip.
New call recordings in Twilio immediately populate Zulip streams and create Slack follow-up tasks for review.
T
Z
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If a Twilio transcription contains urgent keywords, send a priority Zulip stream message and alert management on Slack.
Urgent customer transcriptions in Twilio trigger priority Zulip stream alerts and management notifications on Slack.
T
Z
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When a new phone number is added in Twilio, announce it in a Zulip stream and post a welcome update in Slack.
New Twilio phone numbers automatically generate celebratory Zulip stream announcements and team alerts in Slack.
T
Z
S
Use Claude to summarise every Twilio SMS transcript, post the brief in Zulip, and share the highlights in Slack.
Claude generates concise summaries of Twilio text transcripts for Zulip streams and team Slack channels automatically.
T
Z
S
When a Twilio call finishes, log it in a Zulip stream, create a follow-up task in Asana, and notify your team in Slack.
Completed Twilio calls log data in Zulip, generate tracking tasks in Asana, and notify team members in Slack.

Supported triggers and actions for Twilio and Zulip

Mix and match to build the exact automation you need

Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Get message medias in Twilio
Try it →
Get message media by id in Twilio
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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Zulip
Zulip Triggers & Actions
No trigger is available
Send a stream message in Zulip
Sends a stream message
Try it →
Send private message in Zulip
Sends a private message to a recipient
Try it →

What can you automate with Twilio + Zulip?

Streamline your communication workflows by connecting every Twilio event directly to automated Zulip updates.

What you can automate?
💬
Send stream messages for incoming SMS
Capture every inbound Twilio text message and broadcast it directly to your designated Zulip stream the moment it arrives. Keep your entire team aligned without checking separate telecom inboxes.
📝
Capture every submitted text field
Map full SMS content, sender numbers, and metadata into your team updates instead of only basic notifications. Your discussion streams become much richer sources for review.
🔔
Alert the right person instantly
Route specific call status updates and transcription highlights to individual team members or private Zulip chats as soon as events occur in Twilio.
🔀
Branch workflows on custom conditions
Evaluate incoming transcriptions or SMS content for priority keywords, routing urgent issues to emergency streams while sending standard inquiries to general channels.
🔄
Keep destination records up to date
Synchronise every call finish event, recording link, and phone number change across your communication channels automatically as your telecom setup evolves.
📁
Add or update instead of creating duplicates
Match existing contact records and conversation histories before posting new updates, ensuring clean, deduplicated team logs in Zulip.
⏱️
Handle later call status changes
Manage completed calls, updated transcriptions, and availability changes automatically long after the initial communication begins.
🔌
Extend your workflow to supporting apps
Connect your core Twilio and Zulip flow with external ticketing, CRM, and task management tools like Zendesk or Jira to build robust multi-step pipelines.
And much more...

Who is Twilio + Zulip integration for?

Connecting Twilio and Zulip helps support teams, developers, and operations managers streamline communication alerts and maintain clear team discussions without missing critical updates.

Analytics leads and data managers
Analytics leads and data managers
Customer support supervisors
Customer support supervisors
Account managers
Account managers
Operations teams
Operations teams
On-call engineers
On-call engineers
Compliance officers
Compliance officers
📈
Analytics leads and data managers
You report on incoming communication metrics and conversation volumes, but your tracking spreadsheets only update when someone manually exports Twilio logs, so the row counts you review are always a few hours behind — with this integration, every new SMS and call event lands in your system instantly and your data stays current.
Customer support supervisors
You need to act fast when urgent client messages arrive, but you find out about missed calls and customer texts too late because alerts remain trapped in isolated telecom dashboards — connecting these apps means every inbound communication triggers immediate stream notifications and support tickets so your team responds without delay.
🤝
Account managers
You answer to clients who want to see prompt communication progress and verified follow-up logs, but gathering conversation histories across channels takes hours of manual searching — automating both apps means every call summary and text record syncs automatically into client tracking streams so stakeholders review progress in real time.
📊
Operations teams
The volume of inbound phone calls and customer texts is too high for anyone to keep up by hand, leading to missed follow-ups and uncoordinated team handoffs — with this integration, every interaction is captured, categorised, and routed to the right team stream automatically without manual overhead.
⚙️
On-call engineers
You own the technical response stage and depend on someone upstream to hand over accurate error logs from phone bridges, but manual handoff notes are frequently incomplete — automating both apps means every call transcription and recording link passes straight into your tracking boards the moment the call ends.
📋
Compliance officers
You need a reliable audit history of all customer communications, but you keep finding gaps in manual logs when team members forget to record phone interactions — connecting these apps means every call status change, recording, and transcript is logged permanently into your secure database without exception.
Our team

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Why choose Integrately to automate Twilio + Zulip

Build and manage your Twilio + Zulip automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Twilio + Zulip with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Twilio to Zulip?
Frequently Asked Questions
You can connect Twilio to Zulip in just one click using ready-made templates or ask Integrately AI to build the automation. Integrately links Twilio and Zulip alongside tools like Slack, Zendesk, and GitHub without requiring any coding skills.
What is the best way to sync Twilio calls with Zulip?
Frequently Asked Questions
Can I connect Twilio, Zulip, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Twilio and Zulip?
Frequently Asked Questions
How does Twilio handle transcription data in integrations?
Frequently Asked Questions
How do Zulip streams receive automated messages?
Frequently Asked Questions
Can I automate Twilio and Zulip without coding?
Frequently Asked Questions
Is the Twilio and Zulip integration free?
Frequently Asked Questions
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You Can Also Connect Twilio or Zulip With 1500+ Other Apps

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