Zoho CRM + Vapi Integration
Integrate Vapi to Zoho CRM in one click, or tell Integrately AI how you want each lead handled. Trigger instant outbound calls, log communications, update your CRM records, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Zoho CRM- Contact is updated in Zoho CRM
- Module entry is created/updated in Zoho CRM Instant
- Module entry is updated in Zoho CRM Instant
- Module entry is added in Zoho CRM Instant
- Lead is created in Zoho CRM
- Lead is updated in Zoho CRM
- User is created in Zoho CRM
2.
- Create or Update Lead in Zoho CRM
- Add attachment in Zoho CRM
- Create module entry in Zoho CRM
- Create or Update Module Entry in Zoho CRM
- Update module entry in Zoho CRM
- Search module entry in Zoho CRM
- Get module entry by Id in Zoho CRM
- Create or Update Contact in Zoho CRM
- Search contact in Zoho CRM
- Convert lead in Zoho CRM
- Search lead in Zoho CRM
- Add note to module entry in Zoho CRM
- Add tag in Zoho CRM
Create squad in Vapi- Create chat in Vapi
- Create outbound phone call in Vapi
Trusted by experts at...
Ready Workflows for Zoho CRM + Vapi Integration
Initiate outbound calls for new leads, sync communication history, update contact records, and alert your sales team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Vapi + Zoho CRM flow
Sync voice interactions and customer records with your favourite messaging, email, and productivity tools. Pick a combination and activate it in one click.
+
Gmail (4)
Gmail (4) +
Slack (4)
Slack (4) +
Calendly (2)
Calendly (2) +
Stripe (2)
Stripe (2) +
Mailchimp (2)
Mailchimp (2) +
HubSpot (2)
HubSpot (2) Z
V
G
Create an outbound phone call in Vapi for every new Zoho CRM lead, and send a notification email via Gmail
New Zoho CRM leads trigger an instant Vapi outbound call and a confirmation email in Gmail, eliminating manual outreach delays.
G
Z
V
When a new email arrives in Gmail, create a lead in Zoho CRM, and initiate an outbound phone call in Vapi
Incoming Gmail messages instantly create a Zoho CRM lead and trigger a Vapi outbound call to speed up response times.
Z
V
G
When a Zoho CRM contact is updated, create a chat in Vapi, and send a summary email via Gmail
Updated Zoho CRM contacts generate a Vapi chat session and a summary email in Gmail for seamless record tracking.
Z
C
V
G
Use ChatGPT to draft an outreach email for every new Zoho CRM lead, create a Vapi chat, and send the email via Gmail
ChatGPT drafts personalised outreach for new Zoho CRM leads, triggers a Vapi chat, and sends the message through Gmail.
Supported triggers and actions for Zoho CRM and Vapi
Mix and match to build the exact automation you need
Zoho CRM Triggers & Actions
Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
Try it → Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
Try it → Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
Try it → What can you automate with Vapi + Zoho CRM?
Streamline your communication workflows by connecting voice AI interactions directly to your customer relationship management system.
📞
Initiate outbound calls from new CRM leads
Automatically trigger a Vapi outbound phone call the moment a new lead is created in Zoho CRM, removing manual dialing delays.
💬
Capture every conversation detail in your CRM
Save chat transcripts, call outcomes, and lead notes from Vapi directly into the corresponding Zoho CRM module entries.
🔔
Alert your team on new voice interactions
Keep sales and support staff informed instantly whenever Vapi initiates a call or chat session for a Zoho CRM contact.
🔀
Route calls based on lead qualification data
Direct high-priority Zoho CRM leads to specialised Vapi squads or immediate outbound calling workflows.
🔄
Keep CRM contact records continuously updated
Synchronize changes between Vapi conversational agents and Zoho CRM contact modules in real time.
🔍
Prevent duplicate records with smart matching
Search existing Zoho CRM contacts before creating new entries from Vapi interactions.
📋
Manage lead status changes automatically
Convert leads in Zoho CRM or update module entries when Vapi calls reach successful completion.
🔌
Extend workflows to messaging and email tools
Connect your Vapi and Zoho CRM core flow with Slack or Gmail to notify teams and send automated follow-up emails.
And much more...
Who is Vapi + Zoho CRM integration for?
Sales and support teams handling high volumes of inbound and outbound customer interactions benefit from automating voice calls and CRM record updates.
Sales managers
Customer support reps
Account executives
Inside sales teams
Operations coordinators
Customer success leads
📈
Sales managers
You report on lead conversion metrics and decide strategy from them, but your CRM pipeline data is always stale — automating both apps means every call and contact update syncs instantly and your dashboards stay current.
⚡
Customer support reps
You need to act fast on customer requests, and you find out too late when calls are missed — with this integration, every Vapi interaction instantly updates your Zoho CRM records so you never miss a follow-up.
📋
Account executives
You answer to clients who want to see communication progress, but manual logging leaves gaps — this integration means every voice call and chat is logged straight into Zoho CRM automatically.
📞
Inside sales teams
The call volume is too high for anyone to keep up by hand, leading to unlogged leads — connecting these apps means every Vapi call triggers automatic lead creation and updates in Zoho CRM.
🤝
Operations coordinators
You own the CRM pipeline and depend on reps to log calls, but records are frequently missed — automating both apps means every conversation is captured without manual data entry.
🗂️
Customer success leads
You need a reliable history of every client touchpoint and keep finding gaps in your notes — this integration means every Vapi voice call and chat is securely tracked in Zoho CRM.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Zoho CRM + Vapi
Build and manage your Zoho CRM + Vapi automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Zoho CRM + Vapi with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Zoho CRM + Vapi Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Zoho CRM + Vapi Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Vapi to Zoho CRM?
You can connect Vapi to Zoho CRM in 1-click using ready templates on Integrately or ask Integrately AI to build the workflow for you.
Can I automatically initiate a Vapi outbound call when a new Zoho CRM lead is created?
Can I connect Vapi, Zoho CRM, and Slack?
What is a good Zapier alternative for Vapi and Zoho CRM?
How does Vapi integrate with Zoho CRM data?
Can I update Zoho CRM contacts after a Vapi call?
Do I need coding skills to automate Vapi and Zoho CRM?
Is the Vapi and Zoho CRM integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Vapi or Zoho CRM With 1500+ Other Apps
Popular Vapi Integrations
Connect Vapi with voice, AI, and messaging tools to expand your conversational agent capabilities.
See All
Vapi Integrations
Vapi Integrations
No popular apps found
Popular Zoho CRM Integrations
Sync Zoho CRM with accounting, project management, and reporting tools to keep customer data working across your stack.
See All
Zoho CRM Integrations
Zoho CRM Integrations
No popular apps found
