WA.Team + WATI Integration

Integrate WA.Team to WATI in one click, or tell Integrately AI how you want each contact handled. Capture messages, create WATI contacts, update contact attributes, and send session messages automatically.

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1.
  • WA.Team
    Message is received in WA.Team Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • WA.Team
    Send message in WA.Team
  • WA.Team
    Check and validate contact in WA.Team
  • WA.Team
    Send list message in WA.Team
  • WA.Team
    Send button message in WA.Team
  • WA.Team
    Send image in WA.Team
  • WA.Team
    Send video in WA.Team
  • WA.Team
    Send document in WA.Team
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for WA.Team + WATI Integration

Capture incoming messages, create new contacts, update contact attributes, and send session messages, all in just one click.

Most popular automationsmost-popular-automations
WA.Team + WATI Integration

Send message from WATI for new message received in WA.Team

There are many reasons why you would want to send an message in WATI when a text message is received in WA.Team.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
WATI + WA.Team Integration

Send WA.Team message for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a message through WA.Team letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - WA.Team integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Activate
WATI + WA.Team Integration

Send message from WA.Team for new message received in WATI

There are many reasons why you would want to send an message in WA.Team when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your WA.Team + WATI flow

Automate downstream tasks like logging orders, updating customer records, notifying teams, and sending follow-up emails after your core messages are processed. Pick a combination and activate it in one click.

WA.Team
WATI
+
ShopifyShopify (3)
+
TypeformTypeform (3)
+
HubSpotHubSpot (3)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
+
CalendlyCalendly (3)
S
W
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Add every new Shopify order to WATI as a contact and send a welcome message in WA.Team.
New Shopify orders instantly create contacts in WATI and trigger welcome messages in WA.Team without manual data entry.
S
W
W
When a Shopify order is fulfilled, update contact attributes in WATI and send a tracking update via WA.Team.
Fulfilled Shopify orders update WATI contact attributes and dispatch tracking details via WA.Team automatically.
S
W
W
When a Shopify order is cancelled, update contact attributes in WATI and send a notification message in WA.Team.
Cancelled Shopify orders automatically update WATI contact attributes and notify customers via WA.Team.

Supported triggers and actions for WA.Team and WATI

Mix and match to build the exact automation you need

WA.Team
WA.Team Triggers & Actions
Instant
Message is received in WA.Team
Triggers the automation when a new message is received
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Send message in WA.Team
Delivers a message to a designated recipient
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Check and validate contact in WA.Team
Checks and validates a contact
Try it →
Send list message in WA.Team
Sends a list message
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Send button message in WA.Team
Sends a button message
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Send image in WA.Team
Sends an image to a recipient
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Send video in WA.Team
Sends a video file to the particular recipient
Try it →
Send document in WA.Team
Sends a particular document to a designated recipient
Try it →
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
Try it →
Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it →
Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with WA.Team + WATI?

Streamline your customer communications by connecting WA.Team and WATI to automate contact management, message routing, and data updates.

What you can automate?
⚡
Automate message and contact synchronisation instantly
Trigger contact creation in WATI the moment a new message arrives in WA.Team. Eliminate manual transcription and keep your communication pipeline running smoothly.
📋
Capture every submitted contact attribute
Map all incoming customer details from WA.Team messages directly into WATI contact attributes. Ensure your CRM records contain complete participant information.
🔔
Notify the right team member immediately
Send instant session messages or notifications in WA.Team whenever a new contact is established in WATI. Keep your support and sales staff alert to incoming inquiries.
🔀
Route communications based on message content
Take different automation paths depending on the specific keywords or attributes submitted in your WA.Team messages. Deliver tailored responses automatically.
🔄
Keep contact records up to date continuously
Synchronize attribute changes and message replies across both WA.Team and WATI in real time. Prevent outdated records from cluttering your workspace.
🛡️
Prevent duplicate records across platforms
Check and validate existing contacts before creating new entries in WATI. Maintain clean databases without redundant customer profiles.
⏱️
Handle later status changes and follow-ups
Trigger automated follow-up messages or update attributes when customer interaction states change in WATI or WA.Team. Ensure no conversation falls through the cracks.
🌐
Extend your workflow to external apps
Connect your core WA.Team and WATI flow with Google Sheets, HubSpot, or Gmail to log data, send emails, and notify teams in a single multi-step pipeline.
And much more...

Who is WA.Team + WATI integration for?

Connecting WA.Team and WATI helps support, sales, and marketing teams streamline communication, eliminate manual data entry, and keep customer interactions perfectly synchronised.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Client success teams
Client success teams
Operations leads
Operations leads
Sales representatives
Sales representatives
Account managers
Account managers
📈
Performance marketers
You're running campaigns across multiple messaging channels but your conversion logs only update when someone manually exports contacts, so the metrics you're optimizing against are always a few hours behind — with this integration, every new contact lands in your platform instantly and your data stays current.
🎧
Customer support managers
You handle incoming inquiries across multiple tools but support logs get stuck when agents forget to log chats manually, leaving response time metrics incomplete — this integration means every support interaction is captured automatically and your metrics reflect real-time performance.
🤝
Client success teams
You manage ongoing client communications but client updates are scattered across disparate messaging windows, causing team miscommunication — with this integration, every customer contact and attribute update syncs across systems so your entire team sees the same history.
📊
Operations leads
You oversee customer onboarding workflows but manual data entry between systems creates constant delays and missed follow-ups — automating both apps means all contact creations and message logs happen instantly without manual intervention.
💼
Sales representatives
You depend on rapid outreach when new leads arrive, but waiting for manual contact transfers causes leads to go cold before you can reply — this integration means every new message triggers immediate contact creation and outreach.
🗂️
Account managers
You need a reliable audit trail of every client conversation but find frequent gaps caused by manual logging errors — with this integration, every message event and attribute change is recorded reliably across your workspace.
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Our team

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Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate WA.Team + WATI

Build and manage your WA.Team + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect WA.Team + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect WA.Team to WATI?
Frequently Asked Questions
You can connect WA.Team to WATI in 1-click using ready templates on Integrately, or ask Integrately AI to build the automation for you. It takes just minutes to link your accounts and start syncing messages and contacts.
Can I automatically create WATI contacts when WA.Team messages arrive?
Frequently Asked Questions
Can I connect WA.Team, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for WA.Team and WATI?
Frequently Asked Questions
How does WA.Team handle contact data during automation?
Frequently Asked Questions
How does WATI manage contact attributes and messages?
Frequently Asked Questions
Do I need coding skills to automate WA.Team and WATI?
Frequently Asked Questions
Is the WA.Team and WATI integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect WA.Team or WATI With 1500+ Other Apps

WA.Team
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Connect WA.Team with CRM, marketing, and support tools to streamline team collaboration and messaging workflows.
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WATI
Popular WATI Integrations
Sync WATI with customer success, analytics, and project management platforms to manage communications at scale.
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