Zoho Cliq + Zendesk Integration

Integrate Zendesk to Zoho Cliq in one click, or tell Integrately AI how you want each ticket handled. Send direct messages, post channel updates, notify team members, and track support requests automatically.

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1.
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
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2.
  • Zoho Cliq
    Send direct message in Zoho Cliq
  • Zoho Cliq
    Send channel message in Zoho Cliq
  • Zoho Cliq
    Broadcast a bot message in Zoho Cliq
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready Workflows Ready Workflows for Zendesk + Zoho Cliq Integration

Notify your team on Zoho Cliq when a Zendesk ticket is created, broadcast bot messages, update organizations, and streamline customer support, all in just one click.

Most popular automationmost-popular-automations
Zendesk + Zoho Cliq Integration

Send Zoho Cliq message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Zoho Cliq integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in Zoho Cliq notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Zoho Cliq messages for new Zendesk tickets today - your customers will appreciate it!
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Connect more apps to your Zendesk + Zoho Cliq flow

Log support data to CRMs, track project boards, and alert wider teams once your core support flow finishes. Pick a combination and activate it in one click.

Zoho Cliq
Zendesk
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Jira Software CloudJira Software Cloud (4)
+
ConfluenceConfluence (3)
+
SlackSlack (3)
+
Google DriveGoogle Drive (3)
+
SalesforceSalesforce (3)
+
HubSpotHubSpot (3)
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Create a Jira Software Cloud issue for every new Zendesk ticket, and notify your team in Zoho Cliq
New Zendesk tickets instantly create matching issues in Jira Software Cloud and alert your team in Zoho Cliq, removing manual handoffs.
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J
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When a Zendesk ticket is updated, update the Jira Software Cloud issue and post an alert in Zoho Cliq
Ticket updates in Zendesk automatically update Jira Software Cloud issues and notify your team via Zoho Cliq.
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If a Zendesk ticket priority is high, create a Jira Software Cloud bug and alert Zoho Cliq
High-priority Zendesk tickets trigger urgent Jira Software Cloud bugs and immediate Zoho Cliq alerts.
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Use Claude to summarise every Zendesk ticket, save it in Jira Software Cloud, and notify Zoho Cliq
Claude summarises new Zendesk tickets before creating a Jira Software Cloud issue and notifying Zoho Cliq.

Supported triggers and actions for Zoho Cliq and Zendesk

Mix and match to build the exact automation you need

Zoho Cliq
Zoho Cliq Triggers & Actions
No trigger is available
Send direct message in Zoho Cliq
Sends a private message to a recipient
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Send channel message in Zoho Cliq
Sends a message to a channel
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Broadcast a bot message in Zoho Cliq
Sends a pre-determined message to multiple recipients via a bot
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Zendesk
Zendesk Triggers & Actions
Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with Zendesk + Zoho Cliq?

Streamline your customer support operations with automated messaging, ticket tracking, and cross-platform syncing.

What you can automate?
📨
Send Zoho Cliq messages on new tickets
Automatically broadcast Zendesk ticket creations straight into your Zoho Cliq channels so support teams never miss an incoming customer request.
📋
Capture every submitted ticket field
Map complete Zendesk ticket details including custom fields, priority levels, and user notes directly into your Zoho Cliq messages.
🔔
Notify the right person instantly
Trigger targeted direct messages or bot broadcasts in Zoho Cliq the moment a high-priority ticket is created or solved in Zendesk.
🔀
Route messages based on ticket priority
Send urgent tickets to dedicated escalation channels in Zoho Cliq while routing standard inquiries to general support feeds.
🔄
Keep support records up to date
Ensure your ticket statuses and organization notes reflect the latest customer communications across all connected workspace windows.
🔍
Search and update existing records
Automatically search for existing Zendesk organizations or users before creating new entries, preventing duplicate records.
✅
Handle later status changes
Trigger automated Zoho Cliq notifications whenever a Zendesk ticket status moves from open to solved or closed.
🔌
Extend your workflow to Jira Software Cloud
Connect Zendesk and Zoho Cliq with Jira Software Cloud to automatically create engineering bugs from customer support tickets.
And much more...

Who is Zendesk + Zoho Cliq integration for?

Support teams and customer service managers relying on Zendesk and Zoho Cliq can eliminate manual handoffs and speed up internal communication effortlessly.

Support Operations Managers
Support Operations Managers
Customer Support Dispatchers
Customer Support Dispatchers
Client Success Liaisons
Client Success Liaisons
Support Team Leads
Support Team Leads
Engineering Hand-off Teams
Engineering Hand-off Teams
Quality Assurance Auditors
Quality Assurance Auditors
📊
Support Operations Managers
You report on resolution times and ticket volumes, but your tracking metrics are always stale because agents manually log updates — with this integration, every Zendesk ticket update syncs instantly and your dashboards stay current.
⚡
Customer Support Dispatchers
You need to route incoming customer requests immediately, but you find out about urgent issues too late — connecting these apps means every new Zendesk ticket triggers instant Zoho Cliq alerts so your team acts without delay.
🤝
Client Success Liaisons
You answer to key accounts expecting immediate visibility on their open tickets, but manual status sharing creates reporting gaps — automating both apps means your team hears about progress changes in real time.
📈
Support Team Leads
Ticket volume is too high for anyone to keep up by hand, leading to missed follow-ups and delayed responses — with this integration, every ticket action flows directly into team channels without manual copying.
🛠️
Engineering Hand-off Teams
You own the bug-fixing phase and depend on support agents to hand over tickets manually, causing critical details to get lost — connecting these apps means every Zendesk ticket creates structured tracking data instantly.
📋
Quality Assurance Auditors
You need a reliable history of customer interactions for compliance reviews, but your manual records keep showing missing ticket logs — this integration means every interaction is captured with absolute reliability.
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Why choose Integrately to automate Zoho Cliq + Zendesk

Build and manage your Zoho Cliq + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho Cliq + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Zendesk to Zoho Cliq?
Frequently Asked Questions
You can connect Zendesk to Zoho Cliq in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Zendesk and Zoho Cliq with tools like Jira Software Cloud, Slack, and HubSpot.
Can I send Zoho Cliq messages when a Zendesk ticket is created?
Frequently Asked Questions
Can I connect Zendesk, Zoho Cliq, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Zendesk and Zoho Cliq?
Frequently Asked Questions
How does Zendesk handle ticket updates in automations?
Frequently Asked Questions
How does Zoho Cliq deliver messages during support workflows?
Frequently Asked Questions
How can I automate Zendesk and Zoho Cliq without coding?
Frequently Asked Questions
Is the Zendesk and Zoho Cliq integration free?
Frequently Asked Questions
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You Can Also Connect Zendesk or Zoho Cliq With 1500+ Other Apps

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