Zendesk + Zoom Integration

Integrate Zendesk to Zoom in one click, or tell Integrately AI how you want each ticket handled. Schedule meetings, register attendees, notify your support team, and keep records updated automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
  • Zoom
    Configure webhook in Zoom Instant
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2.
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
  • Zoom
    Create Webinar Registrant in Zoom
  • Zoom
    Create Meeting Registrant in Zoom
  • Zoom
    Create Meeting in Zoom
  • Zoom
    Create Webinar in Zoom

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Ready Workflows Ready Workflows for Zendesk + Zoom Integration

Schedule meetings from tickets, register webinar attendees, notify support teams, and update customer records, all in just one click.

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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Zendesk + Zoom flow

Route customer details to CRMs, alert engineering teams, save records, and schedule follow-up calls. Pick a combination and activate it in one click.

Zendesk
Zoom
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SlackSlack (8)
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Jira Software CloudJira Software Cloud (8)
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SalesforceSalesforce (8)
+
Google DriveGoogle Drive (8)
+
CalendlyCalendly (8)
+
NotionNotion (8)
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Add every new Zendesk ticket to Zoom as a meeting, and notify your support channel in Slack
New Zendesk tickets automatically schedule Zoom meetings and your support channel hears about it in Slack, eliminating manual calendar coordination.
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Register every new Zendesk user for your Zoom meeting, and alert your team in Slack
New Zendesk users are registered for Zoom meetings instantly and your team receives a Slack alert.
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Register updated Zendesk tickets as Zoom webinar attendees, and post the update in Slack
Ticket updates register users for Zoom webinars and alert your Slack team automatically.
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Create a Zoom webinar for every new Zendesk group, and announce it in Slack
New Zendesk groups automatically provision Zoom webinars and notify your team on Slack.
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If a Zendesk view catches a new ticket, schedule a Zoom meeting and notify your team in Slack
Custom Zendesk views trigger Zoom meeting creation and alert your team on Slack.
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When a Zendesk ticket is solved, register the client for a Zoom meeting and notify your support team in Slack
Solved tickets trigger follow-up Zoom meeting registrations and notify your team on Slack.
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Use Claude to review new Zendesk tickets, schedule a Zoom meeting if urgent, and alert your team in Slack
Claude evaluates Zendesk tickets to schedule urgent Zoom meetings and notify your team.
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Turn every new Zendesk ticket into a Zoom meeting, create an Asana task, and notify your team in Slack
Support tickets generate Zoom meetings and Asana tasks while alerting Slack channels.

Supported triggers and actions for Zendesk and Zoom

Mix and match to build the exact automation you need

Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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Zoom
Zoom Triggers & Actions
Instant
Configure webhook in Zoom
Try it →
Create Webinar Registrant in Zoom
Register a new participant
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Create Meeting Registrant in Zoom
Adds new registrants to a meeting registration list
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Create Meeting in Zoom
Schedule a meeting
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Create Webinar in Zoom
Generates and schedule webinars for online presentations
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What can you automate with Zendesk + Zoom?

Streamline your customer support operations by connecting Zendesk tickets to Zoom meetings, webinars, and team notifications.

What you can automate?
📅
Create Zoom meetings automatically from new Zendesk tickets
Instantly schedule a Zoom video conference the moment a new support ticket is submitted in Zendesk. Eliminate manual calendar coordination and speed up response times.
👥
Register Zendesk users for upcoming Zoom webinars instantly
Map customer user profiles from Zendesk straight into Zoom webinar registrant lists. Ensure attendees never miss training sessions or live Q&A calls.
💬
Notify your team on Slack whenever a support meeting is scheduled
Send instant channel alerts to your support engineers in Slack the second a Zoom meeting is created from a Zendesk ticket. Keep your entire department coordinated.
🔀
Route urgent Zendesk tickets to priority Zoom meeting slots
Condition workflows on ticket priority fields to trigger immediate high-level Zoom meetings for critical customer escalations.
🔄
Keep your Zoom and Zendesk records updated as tickets change
Automatically propagate modifications made to Zendesk support tickets into your Zoom webinar and meeting registrations without manual re-typing.
Add or update meeting registrants without creating duplicate records
Smart matching logic checks existing Zoom webinar registries before adding new Zendesk contacts, preventing redundant entries.
Handle ticket resolution by triggering follow-up meetings or status updates
When a Zendesk ticket status moves to solved, automatically register the client for a follow-up review meeting in Zoom.
🔗
Extend Zendesk and Zoom workflows to Slack for instant alerts
Connect your core support pair with Slack to broadcast meeting updates and ensure rapid team handoffs.
And much more...

Who is Zendesk + Zoom integration for?

Support teams, operations managers, and customer success leaders streamline their meeting scheduling and record keeping to eliminate manual busywork and speed up resolutions.

Support Operations Managers
Support Operations Managers
Customer Success Leads
Customer Success Leads
Client Service Directors
Client Service Directors
High-Volume Helpdesk Teams
High-Volume Helpdesk Teams
Technical Support Specialists
Technical Support Specialists
Customer Support Leads
Customer Support Leads
📈
Support Operations Managers
You're reporting on ticket resolution times, but your calendar tools only update when someone manually logs a meeting, so the metrics you review are always a few hours behind — with this integration, every new meeting logs instantly and your data stays current.
🚨
Customer Success Leads
You need to act fast when VIP issues arise, and you find out too late because booking links sit in emails — with this integration, urgent tickets trigger instant meetings so you can connect immediately.
🤝
Client Service Directors
You answer to a client who wants to see progress on support calls, but you spend hours matching tickets to meetings — with this integration, every support interaction automatically links to the correct Zoom session.
📈
High-Volume Helpdesk Teams
The ticket volume is too high for anyone to keep up by hand, leading to missed meeting follow-ups and uncoordinated schedules — with this integration, every submission automatically schedules your calls.
👥
Technical Support Specialists
You own the next step and depend on someone upstream to hand over customer details before you can book a call — with this integration, every ticket automatically initiates the required Zoom session.
🗂️
Customer Support Leads
You need a reliable history of all client interactions and keep finding gaps where meeting links were forgotten — with this integration, every session creates a permanent log.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Zendesk + Zoom

Build and manage your Zendesk + Zoom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zendesk + Zoom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect Zendesk to Zoom?
Frequently Asked Questions
You can connect Zendesk to Zoom in one click using ready-made flows on Integrately, or use Integrately AI to build your exact workflow. Link Zendesk with Zoom alongside Slack, Salesforce, Google Drive, and other tools.
Can I automatically schedule Zoom meetings when a Zendesk ticket is created?
Frequently Asked Questions
Can I connect Zendesk, Zoom, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Zendesk and Zoom?
Frequently Asked Questions
How do Zendesk tickets trigger Zoom meetings?
Frequently Asked Questions
Can I register Zendesk users for Zoom webinars?
Frequently Asked Questions
Do I need coding skills to automate Zendesk and Zoom?
Frequently Asked Questions
Is the Zendesk and Zoom integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Zendesk or Zoom With 1500+ Other Apps

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Zoom
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